Trainer - 2nd Shift
Baltimore Aircoil Company, Inc.
Job Description
Job Description
POSITION PURPOSE
The Plant Trainer is a supplemental role responsible for supporting the development of plant employees through effective onboarding, technical training, coaching, and skills development. The Plant Trainer reports to Human Resources for training-related responsibilities and partners closely with plant and department leadership to facilitate the effective transfer of shop-floor knowledge and skills. As a recognized Subject Matter Expert (SME), the Plant Trainer serves as a coach, facilitator, and positive influence in the development of employees and teams. The Trainer demonstrates BAC’s values of Earning Trust, Embracing Responsibility, Showing Courage, and Driving Innovation while promoting safe, consistent, high-quality, and effective work practices. The Plant Trainer delivers planned training and identifies informal opportunities to share knowledge, skills, and best practices with coworkers. The Trainer also demonstrates a commitment to continuous learning by strengthening their own technical and instructional capabilities and sharing new knowledge throughout the organization. The purpose of every position at BAC, regardless of department or level, can be summarized as doing the right thing in the right way.
PRINCIPAL ACCOUNTABILITIES
- Onboarding & Training: Conduct new hire orientation and training and provide ongoing technical, refresher, and cross-training for plant employees.
- Training Development: Develop and maintain effective training materials, including visual work instructions, standard operating procedures (SOPs), presentations, job aids, and hands-on learning activities.
- Skills Assessment: Assess employee proficiency, identify skill gaps, validate completed training, and accurately document certifications and skill development.
- Skills Matrices & Training Plans: Maintain departmental skills matrices and partner with Human Resources and department leadership to develop and update individual and departmental training plans.
- Hands-On Coaching: Work side-by-side with learners to build proficiency, confidence, consistency, and independence in performing assigned work.
- Training Records & Metrics: Maintain accurate training records and provide timely updates on training status, skill development, certifications, and other assigned training metrics.
- Cross-Functional Collaboration: Partner with Human Resources, Operations, Engineering, Quality, Safety, and plant leadership to ensure training reflects current equipment, processes, quality requirements, and standard work.
- Training Center Support: Support employee and contractor training in the Shop Floor Training Center, including preparing materials and workstations, facilitating training activities, and returning the area to ready status after use.
- Learning Environment: Create an engaging and supportive learning environment through active listening, clear communication, encouragement, positive reinforcement, constructive feedback, and consistent follow-up.
- Training Delivery: Deliver technical content using effective adult-learning practices, including the Why, What, How model, to reinforce understanding and practical application.
- Trainer Development: Participate in trainer meetings, train-the-trainer programs, and facilitator development activities coordinated by Human Resources.
- Safety, Quality & Productivity: Model and reinforce safe, high-quality, and productive work practices throughout all training activities.
- Employee Communication: Participate in Toolbox and other plant meetings by presenting technical, developmental, safety, or informational topics as assigned.
- Performance Awareness: Understand relevant departmental metrics and help employees understand how their skills and performance contribute to department and plant objectives.
- Knowledge Capture: Document processes, standard work, technical knowledge, and best practices to support knowledge retention, consistency, and employee development.
- Continuous Improvement: Identify opportunities to improve training content, delivery methods, processes, and tools, and share lessons learned and best practices across departments.
NATURE & SCOPE
The Plant Trainer reports to Human Resources for responsibilities associated with the Trainer role and works in close partnership with Team Leaders, Shift Leaders, supervisors, and other plant leadership. The Trainer provides hands-on instruction, coaching, and mentoring to employees and other assigned learners. Human Resources provides overall direction for the plant training program, including training standards, documentation requirements, facilitator development, training processes, and program administration. Operations and department leadership provide technical and operational input regarding department priorities, skill requirements, employee development needs, and performance expectations. The Plant Trainer serves as a Subject Matter Expert and may be asked to contribute technical or training expertise to cross-functional, plant, or regional initiatives. The Plant Trainer does not replace or assume the supervisory responsibilities of plant leadership. The role serves as a training resource, coach, and influencer focused on employee development, knowledge transfer, and consistent application of BAC’s safety, quality, productivity, and performance standards.
KNOWLEDGE & SKILLS
- Manufacturing Experience: Two to five years of hands-on experience in a preferred manufacturing, production, maintenance, or industrial environment. Previous experience mentoring, coaching, training, or leading others is strongly preferred.
- Subject Matter Expertise: Demonstrated technical knowledge and proficiency within the applicable department, process, or technical discipline.
- Technical Knowledge: Ability to understand and interpret applicable blueprints, schematics, standard work instructions, SOPs, equipment documentation, and other technical materials.
- Training & Facilitation: Demonstrated ability to facilitate individual and group learning in classroom and shop-floor environments.
- Communication: Strong written, verbal, and presentation skills, including the ability to communicate technical information clearly, accurately, professionally, and at a level appropriate for the learner.
- Coaching Skills: Strong listening and interpersonal skills, including patience, active listening, effective questioning, and the ability to provide timely and constructive feedback.
- Training Organization: Ability to plan, organize, deliver, document, and follow up on training in a consistent and methodical manner.
- Performance Assessment: Ability to observe employee performance, evaluate proficiency, identify skill gaps, and determine when additional coaching or training is required.
- Learner Focus: Genuine commitment to employee development with the flexibility to adjust training methods, pace, and approach based on individual learner needs.
- Safety & Quality: Demonstrated commitment to safety, quality, and adherence to established plant standards and procedures.
- BAC Knowledge: Strong knowledge of applicable BAC products, models, parts, equipment, processes, and work practices.
- Technology: Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint, as well as electronic recordkeeping and Learning Management Systems (LMS).
- Continuous Improvement: Demonstrated commitment to continuous improvement, knowledge sharing, and the identification and implementation of training best practices.
- Continuous Learning: Commitment to ongoing professional development, including maintaining and improving technical knowledge, adult-learning practices, and training delivery skills.
- Adaptability: Demonstrated flexibility and ability to adjust to changing production priorities, processes, schedules, and learner needs.
- Technical Communication: Ability to break down complex technical concepts and tasks into clear, understandable steps and explain them at an appropriate pace.
- Documentation: Ability to maintain accurate, timely, organized, and confidential training records and documentation.
WORKING CONDITIONS
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The position may require:
- Lifting and handling materials weighing up to 30 pounds.
- Standing for up to approximately 80% of the workday.
- Walking, reaching, bending, stooping, and sitting.
- Fine hand manipulation and hand-eye coordination necessary to operate equipment, controls, tools, and training materials.
- Working in a manufacturing environment with temperature fluctuations, including exposure to ambient outdoor temperatures as applicable.
- Working across any of the plant’s three shifts based on training and operational needs.
- Working approximately 40 hours per week, with weekend work or overtime as business and training needs require.
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