Overnight Closer Part Time

Benefits Opportunity for advancement Training & development 401(k) 401(k) matching Bonus based on performance Top Benefits and Perks Flexible Work Schedule Casual Dress Code Free Gym Access Free Tanning Free Wellness Spa Services 401(k) with Company Match Daily Pay Options Opportunity for Advancement Employee Discounts on Products and Services Exclusive Discounts at Outside Retailers Free Work Shirt options yearly. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to View email address on click.appcast.io. This email is for accommodation requests ONLY. Any other inquiries will not receive a response. Job Description The Overnight Closer (Member Services Representative) creates a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests, and is responsible for closing that day’s shift for the business day. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Process new member sign-ups. Take prospective members on tours. Facilitate needed updates to members’ accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Close shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking with members and staff in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift (training and protective equipment provided). Ability to work independently and alone during shifts as business needs require. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre‑employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form. #J-18808-Ljbffr