Fire Alarm Service Technician

The Hiller Companies, LLC has an immediate opening for Fire Alarm Service Technician . Headquartered in Mobile, Alabama, the role focuses on the inspection, testing, maintenance, and repair of fire alarm systems in accordance with industry standards and regulations. Job Summary The Fire Alarm Service Technician plays a critical role in safeguarding lives and property by conducting thorough inspections, performing required maintenance, and providing expert advice to customers. Key Responsibilities Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes, and annunciators, to verify proper operation Prepare detailed reports documenting inspection findings, test results, and any related deficiencies or non‑compliance issues observed, in accordance with NFPA codes and standards Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices, and software Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality Conduct preventive maintenance activities, such as cleaning, calibration, and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage, and customer notes, using the ServiceTrade operations platform Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job‑related notes, to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures #J-18808-Ljbffr