Refugee Health Promotion Assistant

Refugee Health Promotion Assistant

The Refugee Health Promotion Assistant at the International Rescue Committee (IRC) supports health promotion activities aimed at improving health literacy and access to healthcare services for refugees and ORR-eligible populations. This part-time position involves providing culturally appropriate education, outreach, and administrative support to help clients navigate the U.S. healthcare system. Responsibilities include assisting with healthcare access, coordinating transportation, and maintaining client records. The role requires collaboration with various program teams and participation in outreach events to promote health and wellness.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

Operating in over 40 countries, the IRC delivers emergency relief, relocates refugees, and aids in rebuilding lives. In the U.S., the IRC has 29 regional offices, including IRC-Wichita, which has been assisting refugees since 2011. The Wichita office offers a range of services, including resettlement, trauma-informed family support, economic empowerment, education for youth and adults, and immigration services. Guided by the core values of Service, Accountability, Equality, and Integrity, the IRC remains committed to helping clients rebuild their lives and secure a stable future in their new communities.

Scope Of Work:

The Refugee Health Promotion Assistant supports the implementation of refugee health promotion activities designed to improve health literacy, increase access to healthcare services, and promote overall well-being among refugees and other ORR-eligible populations. The position provides culturally and linguistically appropriate education, outreach, referral coordination, and administrative support to help clients navigate the U.S. healthcare system and address barriers to care.

This is a part-time, limited-term position expected to conclude on September 30, 2027, unless otherwise extended.

Responsibilities:

Responsibilities include, but are not limited to:

• Work across program teams within the Wichita office to determine health care needs and gaps in services for community members.
• Assist with enrollment, eligibility verification, and program orientation activities.
• Assist clients in accessing primary care, specialty care, behavioral health, dental, vision, and preventive health services.
• Support scheduling of medical appointments and follow-up care.
• Provide interpretation coordination and language access support as needed.
• Help clients understand medical instructions, insurance coverage, and healthcare resources.
• Coordinate transportation resources for health-related appointments when appropriate.
• Assist with referrals and follow-up with partner organizations.
• Support the Health and Wellness coordinator with outreach events and workshops to provide culturally- and linguistically appropriate health and wellness information and discussion for refugee and immigrant populations.
• Assist with clients' transportation related to health care and education needs
• Participate in all program meetings, staff development activities, including weekly meetings with project leads and monthly group meetings.
• Maintain accurate and timely client records in accordance with program and organizational requirements.
• Maintain confidentiality and comply with all organizational and funder requirements.
• Other duties as assigned.

Job Requirements:

Education:

• Associate degree in Public Health, Social Work, Human Services, Health Education, Community Health, or a related field preferred.

Work Experience:

• At least one year of experience providing social services or health programming for vulnerable populations.
• Experience working with refugees and immigrants to navigate American social/human service systems preferred.

Demonstrated Skills & Competencies:

• Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
• Excellent interpersonal skills; ability to work successfully in cross-cultural environment.
• Solid organizational skills with ability to multi-task, set priorities, manage time and meet deadlines.
• Flexibility and ability to work well under pressure are essential.
• Well organized, self-directed, and highly motivated.
• Ability to maintain professional boundaries and client confidentiality.
• Proficiency in Microsoft Office applications (especially Word, Excel, Outlook)
• Spoken fluency in English, and another language spoken by IRC target population preferred.

Working Environment:

• A combination of standard office environment, and 'field' time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation: (Pay Rate: $18.45/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.