HR Coordinator
Broadway Rehabilitation and Care Center
Payroll/HR Coordinator
Responsible for carrying out facility payroll, human resources and benefit operations in accordance with company policies and procedures and applicable state and federal laws. Responsible for duties not limited to employee relations, benefits, compensation, leave of absence, workers compensation, recruiting, prescreening, hiring, onboarding, new hire orientation, terminations, and participation in unemployment claims. Promotes employee relations and supports organizational goals.
Principal Responsibilities:
- Coordinates payroll information by completing payroll preparation, reports and maintaining records.
- Manages day-to-day activities of payroll and human resources tasks with a sense of urgency and sensitivity for timely completion; Performs all daily, weekly, and pay period close responsibilities related to payroll processing
- Maintains, prepares, and processes bi-weekly payroll for 100+ internal employees.
- Processes Time Keeping daily for distribution to department heads for review and correction;
- Enters edits indicated by department heads. Reconciles payroll prior to transmission and validate confirmed reports.
- Manages payroll variables such as shift differentials, overtime, on call, employee status, etc.
- Manages personnel files and time keeping to ensure accurate and timely payroll transactions; ensures all employee files are state ready for audit approval;
- Consistently reviews and verifies employee licenses, certifications, Hepatitis B and TB records to ensure they are current; maintains appropriate records.
- Ensures employee personnel files are complete and employee information are kept confidential; Maintains confidentiality of records, contact and information.
- Documents and maintains all progressive disciplinary action, suspensions, terminations, investigations and performance management, including compensation and pay on merit.
- Effectively communicates with employees, clients, vendors, and coworkers in person, telephone and in written correspondence.
- Partners with hiring managers to determine staffing needs; Screens, interviews, and recommends for hire qualified applicants as directed.
- Executes hiring process through review of new applications to set up interviews; completes pre-employment screenings and verifications; provide recommendations to hiring managers on applicant candidacy.
- Assists in serving as employee advocate and acts as preceptor, coach, and resource person to help new employees get through job-specific orientation.
- Maintain professional relationships with both internal and external clients to ensure staffing goals are achieved; Recruits staff members from potential sources and assists in administrating job posting program.
- Participates in Employee Appreciation Committee and assists in coordinating Employee Recognition Programs.
- Maintains pertinent recruitment and retention documentation.
- Maintains awareness of employee morale climate and assists in development of programs to ensure good morale level.
- Coordinates in ensuring all new/rehired employees are entered in the payroll system.
- Coordinates in ensuring the payroll system is updated with all pay, job and personal information changes.
- Coordinates in ensuring a current work schedule is maintained in the system, if applicable.
- Coordinates in ensuring compliance with Department of Labor/Wage and Hour division regulations.
- Coordinates in properly communicating new and existing benefits programs and policies and procedures. Participate in unemployment hearings
Human Resource Responsibility:
- Conducts continuing education programs and special in-service training to all department managers and special in-service for all staff.
- Recruits, interviews, hires, and trains facility personnel.
- Supports department managers in the evaluation of performance of facility personnel at least once annually and makes recommendations for performance improvement plans for employees who fail to meet company expectations.
- Promotes and maintains pro-active, positive employee relations programs.
- Maintains frequent, daily, informal interaction and provides positive feedback to staff while they are working; Maintains open door policy in dealing with staff.
- Follows, interprets, and enforces corporate personnel policies.
- Communicates clearly and responsively on issues arising in the facility to decision makers who are outside of the facility and follows-up to minimize negative impact of issues.
- Manages all facility's internal relationships according to the company policies, procedures, directives, etc.; Communicates and enforces company standards to department supervisors on counseling, disciplinary action, granting time-off, calling off-duty employees and/or transferring employees to cover staffing, assigning employees to specific work tasks, training, orienting, interviewing and screening prospective employees, disciplining employees who violate policies, adjusting complaints, evaluating performance, rewarding, approving time off and overtime, and attending to other supervisory duties as required.
- Manages the performance management process within the facility; coordinates with department supervisors to review employee compensation for merit within Company pay guidelines.
- Coordinates terminations of staff for performance related issues or for unethical behavior.
- Ensures all supervisors are trained in and implement The Company policies and procedures including, but not limited to Personnel Policy Manual, Departmental Policy Manuals and Employee Handbook.
- Follows-up on all complaints of sexual harassment, as appropriate.
- Attends and participates in all Human Resources Workshop.
General Responsibilities:
- Attends and participates in scheduled training, educational classes, and meetings to maintain current certification as applicable; Attends and participates in in-service training as mandated by regulatory agencies and company policy.
- Adheres to work schedules in completing and performing assigned tasks; completes all assigned tasks in a timely manner as instructed by the direct supervisor.
- Meets acceptable center attendance requirements; notifies facility before late arrival to or absence from work according to established center policy.
- Cooperates with other facility personnel to ensure that services can be adequately maintained to meet the needs of residents; creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
- Adheres to established employee policies. Adheres to established dress code.
Customer Service Responsibilities:
- Models customer service principals throughout the center and promotes appreciation of our customer's needs.
- Treats residents, residents' family members, visitors and fellow employees with courtesy, respect, and dignity.
- Presents professional image through appearance, behavior and speech.
Residents Rights:
- Understands, upholds and promotes the rights of the residents.
- Ensures residents can exercise rights without interference, coercion, discrimination, or reprisal from the facility.
- Ensures protected health information is kept confidential.
- Ensures resident concerns/complaints are responded to with tact and urgency.
- Reports allegations of resident abuse, neglect and/or misappropriation of resident property.
Safety and Sanitation:
- Follows established safety policies and procedures.
- Identifies and corrects safety hazards; reports safety concerns as required.
- Manages the job-related incident reporting systems as it relates to workers compensation and/or the employees indemnity plan.
- Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations.
Qualifications:
- Highschool Diploma required.
- 2 years' experience in skilled nursing or healthcare related field, preferred.
- 2 years' proven experience and demonstrated capability as a payroll specialist required.
- Possess effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives and the community.
- Current knowledge of local, state and federal guidelines and regulations.
- Strong personal organization and time management ability with attention to detail.
- Proficiency with Microsoft Excel and payroll application systems.
- Strong understanding of payroll accounting and payroll best practices.
- Strong work ethic and team player with excellent communication skills.
- Ability to deal sensitively with confidential material.
- Ability to understand and follow applicable regulations, policies and procedures fully and consistently.
- Must have strong detail orientation and high accuracy level.
Travel:
- Local travel to attend company trainings and/or workshops; local travel for hiring events such as job fairs, community events, and nursing schools.
Principal Contacts:
- Works closely with Administrator, Department Managers, facility personnel and community.
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