Corporate Director of Food and Beverage

Description Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. With a growing portfolio of premium brands across the country’s best markets, White Lodging offers a dynamic environment where talent thrives and careers are built. We are seeking a Full Time Corporate Director of Food and Beverage to serve as a key contributor across the White Lodging Food and Beverage portfolio. In this senior F&B leadership role, you will oversee training programs, new restaurant openings, beverage development, corporate communications, and organizational strategy across a dynamic multi-property hospitality portfolio. The ideal candidate has 5+ years of proven success as a high-volume restaurant General Manager, strong P&L management skills, and a passion for developing teams and driving operational excellence. This is an exceptional opportunity for an experienced Food and Beverage leader ready to make a broad, strategic impact across one of the country’s premier hotel and restaurant management companies. What You'll Do Training Support the WLW Restaurant Manager Training Program Provide support, organization and mentorship for Restaurant Managers and Chefs participating in the Manager Flight Plan, holding training update calls at minimum monthly during training Keep all trainees on schedule and hold properties accountable for knowledge checks and statuses throughout the program Place new managers with appropriate trainers when one is not readily available at home property Oversee and support the WLW FOH and HOH Associate Training Programs Develop and maintain the WL Hourly Certifications for F&B associates with the Corporate Training and Development Team Execute quarterly training and directional meetings for Restaurant GMs with the Sr. Corp. Director of Food and Beverage Perform "Train the Trainer" and "White Lodging Way" training sessions in all markets annually or biannually depending on need New Store Openings Participate in all Restaurant Critical Path task lists and calls, assisting the property and guiding them through tasks as needed Participate in all Pre-Opening Training and create training materials and standards Coordinate and lead strategic and tactical communication with restaurant and hotel executive leadership and regional/corporate sales/F&B/marketing departments to ensure critical path milestones are being hit Finalize and publish online all training materials, service standards, and brand execution for future reference and accountability Lead the formulation of preopening orders, including but not limited to: dishware and serviceware, menu presentations, branded collateral, and uniforming; execute all orders within budget and branding guidelines Corporate Communications & Marketing Develop, initiate, distribute, and manage an Internal Communications cadence (newsletters, dashboards, etc.) Represent WL F&B in Marketing Activation Planning, Retailing, Execution as well as approval of plans Participate in restaurant and market-specific F&B activation strategy sessions as directed; provide on-going oversight and management supervision of annual F&B Activation Workbooks Offer guidance and communication to properties regarding: Pass-On Logs, Coyle Audits, and Revinate reports; guide action plans and follow up on opportunities with on-premise leaders Beverage Execute all Cocktail R&D and concept development in partnership with the Sr. Corp Director of Food and Beverage and VP of Food and Beverage Manage Beverage Inventory Management Systems, BevSpot, etc. Update, oversee and manage the Corporate Beverage program and maintain relationships with national vendors Conduct new menu tastings for beverage development, including seasonal updates and new concepts Oversee and manage recipe database, maintaining current records on the Intranet Lead cocktail counsel in developing innovative ideas and following beverage trends Systems and Processes Maintain all data and resources including training materials, beverage & food recipe databases, restaurant concept library, and discipline SOPs Participate in WLW audits alongside RVPs in each region Communicate and offer follow-up and action plans on WLW Audits when opportunities exist in F&B departments Develop and maintain continuous hotel training efforts by auditing the WLW program and providing additional training assistance Standards Support the RVPs and their regions to maintain all F&B standards, initiatives, and results Monitor Coyle Service Audits and schedule calls and action plans with leaders when low scores occur Visit properties falling below expectations and guide action plans and professional development for leaders to align with corporate vision and standards Display excellent skills in creating a professional, supportive environment for guests and F&B leaders while aiding in the improvement of guest satisfaction scores, educating and providing guidance and mentorship Demonstrate skills and leadership around sales growth and operational efficiency Other items as designated by the Sr. Corp Director of Food and Beverage and the VP of Food and Beverage What You'll Bring Competencies Creating a Service Reputation Inspiring Excellence Guiding Team Success Building Talent Driving Execution Strategic Planning Skills Strong ability to analyze data, diagnose issues and coach the operations team accordingly Strong capability in reading and analyzing Profit & Loss statements Excellent people management skills, including resolving conflict, leading by influence, coaching and developing and promoting teamwork Proven track record in leading operations to meet sales and profitability objectives Willingness to learn and accommodate industry changes and company directives Strong communicator with excellent interpersonal skills, specifically ability to command respect of RVPs and Hotel GMs Proficiency in MS Office Suite: Word, Excel, Outlook and PowerPoint Flexibility to travel up to 70% Education/Experience Must have 5+ years of proven success in a high-volume restaurant as a GM Minimum 5 years Food & Beverage experience Level 1 Sommelier, Food Manager Certificate preferred Four-year degree preferred What You Can Look Forward To Benefits — starting day 1 Medical, dental, and vision insurance Life and disability insurance Paid parental leave Employee Assistance Program (EAP) 401(k) with company match Vacation/Paid time off (PTO) with rollover Complimentary wellness tools Unlimited employee referral bonuses Leadership development & tuition reimbursement Discounts on hotel rooms, dining, and travel Growth opportunities across multiple hotel properties #J-18808-Ljbffr White Lodging Services, Inc.