Fraud & Loss Prevention Specialist

Job Description

Job Description

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-time Fraud and Loss Prevention Specialist our headquarters location in Warren, OH . This is a dayshift, Monday - Friday position.

AVI Foodsystems was founded in 1960 and has rapidly become the largest independently owned and operated food service company in the United States. We currently employ thousands and service millions of consumers daily from different locations throughout our service area. We have experienced over 60 years of steady growth and this is an exciting opportunity as our growth continues.

Responsibilities may include, but are not limited to:

• Ability to travel – 10%.
• Detailed review of reports to identify suspected acts of wrongdoing.
• In depth review of video to detect inventory theft, fraud or suspicious activity.
• Combine data into comprehensive reports for clients and field team members.
• Provide coherent and informed in person and/or telephone guidance to team members.
• Work with field & HQ team members to identify inventory shortage opportunities and recommend solutions.
• Update and provide “How To” guides on remote viewing, DVR setup and other related topics to assist field team members.
• Provide support to field team members as it relates to remote viewing, report viewing, and other Market C theft issues.
• Effectively communicate any identified issues to the field, Equipment Technology, Inventory Control or IT and provide recommendations on the issue.
• Work closely with Market C team (Equipment Technology) regarding identified issues (DVR setup, camera positioning, 365 issues, etc.).
• Responsible for tracking and monitoring Fraud & Loss assets related to Market review.
• Maintain up to date database for remote viewing.
• Work with client’s Loss Prevention teams as needed; establish rapport and represent AVI Fraud & Loss.
• Reviewing and analyzing inventory results to identify potential theft.

Required Experience:

• Associate Degree in Criminal Justice/related field or 1 year experience in research, reviewing, analyzing/developing information and making appropriate decisions
• Detailed report writing and/or case management

Required Skills:

• Strong computer and software skills, use of databases, spreadsheets, etc.
• Clear communication skills (verbal/written)
• Excellent analytical and problem-solving skills; attention to detail
• Ability to work independently and as part of a team
• Ability to identify problems, develop solutions and implement courses of action
• Must possess qualities of fairness, a strong work ethic, have the highest integrity
• Ability to maintain the confidentiality of investigatory records and other case information
• Ability to quickly learn internal systems
• Ability to multitask and prioritize projects and case work

Benefits:

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE