Head of CS Operations (US): Driving Customer Success Excellence

Jobleads-US

Neara, based in New York City, seeks a Director of Customer Success Operations to build and scale a new function that connects customer value with engineering, product and delivery teams. You will drive delivery excellence, training, and governance for globally distributed engagements, focusing on the US market.

You will establish standards, mature the operating model, and lead cross-functional initiatives to improve reporting, risk management, and value realization across large-scale software

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Vacancy posted 4 days ago

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