Head of Housekeeping & Guest Experience

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now! Responsibilities: • Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition • Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction • Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily • Order cleaning supplies as needed, control inventory and manage the department budget Qualifications: • Must have a high school diploma or the equivalent (GED) • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment • Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar • The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills • 2+ years of hospitality or guest services experience Compensation: $14 - $15 hourly • #J-18808-Ljbffr