Senior Payments Product Manager

About the Role SWIVEL is seeking a talented individual to ensure existing and new SWIVEL SaaS products are effectively advancing to address growing market demands, ever-increasing competitive threats, and the needs of identified user segments. This role is highly visible across Swivel’s Leadership and allows you to own, drive and execute the product roadmap. It is not only about Product and Engineering work; it is about delivering an end‑to‑end product. Responsibilities Creates features, epics, and technical user stories with complex product specifications for Dev teams to build a new platform. Develops attractive UX for consumer facing applications and SDKs with assistance of designer. Collaborates with leadership on the creation of the product roadmap. Produces deep technical documentation for a variety of stakeholders. Delivers Go to Market and Commercialization materials. Helps create and update playbooks for migration, beta, pilot, sunset, and release. Translates solutions into designs, user stories, and acceptance criteria. Manages the Product backlog for Transaction Processing. Integrates 3rd party services and SaaS vendors to our platform. Aligns self and others with company’s strategic vision and corporate initiatives. Leads cross-functional teams in the execution of the product roadmap. Performs market and competitive research to identify gaps and opportunities. Engages with users to gain critical insights into their pains and their ideals. Applies creative thinking to design solutions based on insights and market research. Manges feature sprint, epic, and product-level iterative life cycles. Works cross-functionally to address stakeholder needs and concerns. Articulates feature benefits to customer success and product marketing teams. Influences, guides, and helps execute version releases and go‑to‑market plans. Qualifications Bachelor’s Degree in Business, Computer Science, or related field. Minimum six (6) years of experience delivering Core Banking, ACH, loan payment features, debt repayment, ACH, card processing. Minimum six (6) years of experience in at least one of these two areas: (1) delivering technical features (SDKs, APIs) for FIs/Credit Unions; (2) managing B2C Money movement or eCommerce applications. Product Experience building B2C software user interface and white label solutions. Broad knowledge of payment technologies (debt repayment, card processing, ACH, etc.). Mature product management skills including expert requirements definition. Product experience with consumer facing applications with money movement capability. Effective communicator: you can get others excited about your product and manage multiple stakeholders across a variety of functions. Experienced at using data and metrics to inform product decisions. Expert visual modeler of user journeys, sequence diagrams, and procedural flows. Demonstrable good judgement and decision‑making skills. Strong interpersonal, teamwork, and collaboration skills. Benefits Competitive overall compensation package. Work/Life balance. Employee engagement activities and recognition awards. Years of Service awards. Career enhancement and growth opportunities. Leadership Academy and Mentor Program. Continuing education and career certifications. Variety of healthcare coverage options. Traditional and Roth 401(k) retirement plans. Lucrative Wellness Program. Based upon employee eligibility. Additional Information SWIVEL is a Substance‑Free Workplace and requires pre‑employment drug testing. Please note, SWIVEL does not hire tobacco users as allowed by law. #J-18808-Ljbffr