Senior Helpdesk Technician II - On-Site & Networking Expert

Hartman Executive Advisors

Hartman Executive Advisors is seeking a Helpdesk Support Technician II on a contract basis to serve as a Tier 2 escalation point for our commercial real-estate client. The role supports users by phone, email, text, and on-site visits across ten locations around Baltimore, MD, requiring strong communication and advanced technical skills.

You will troubleshoot complex issues, assist Tier 1, configure hardware/software, onboard new hires, monitor tickets, and coordinate with vendors.

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Vacancy posted 2 days ago

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