Cincinnati - Field Support Supervisor Region 3 - PN:

Cincinnati - Field Support Supervisor Region 3

Organization: Workers' Compensation

Agency Contact Name and Information: Matthew Palte - HCM Sr. Analyst: View email address on click.appcast.io

Work Location: Cincinnati Claims Office 135 Merchant Street Springdale 45246

Primary Location: United States of America - OHIO - Hamilton County - Springdale

Compensation: $43.09 - $61.56

Schedule: Full-time

Work Hours: 40

Classified Indicator: Classified

Union: Exempt from Union

Primary Job Skill: Auditing

Technical Skills: Change Management, Auditing

Professional Skills: Analyzation, Attention to Detail, Teamwork, Time Management, Written Communication

Agency Overview

A Little About Us: With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills. Our Vision: To transform BWC into an agile organization driven by customer success. Our Mission: To deliver consistently excellent experiences for each BWC customer every day. Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

Job Description

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What Our Employees Have to Say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work. Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

What You'll Be Doing:

• Supervises daily operations for field safety operations ergonomists, industrial hygienists, and industrial safety consultant specialists.
• Plans and directs programming and service delivery for assigned region.
• Attends onsite employer consultations with staff throughout the entire region.
• Prepares status reports of service delivery outcomes, collaborations, and projects.
• Mentors staff in service delivery and professional development.
• Represents the Office of Safety Services at meetings with employers, trade associations, safety & health organizations, and various other stakeholder groups.
• Plans for resource allocation and prepares/monitors budget expenditures.
• This position will support all counties in Field Safety Operations Region 3 which includes the entire metro-Dayton and metro-Cincinnati area.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT: Completion of undergraduate core program in educational program commensurate with official position description on file; 4 yrs. exp. in public or private organization holding position involved in activities similar to those described in official position description on file. - Or 6 yrs. exp. in public or private organization holding position involved in activities similar to those described in official position description on file. -Or equivalent of Minimum Class Qualifications for Employment noted above.

Major Worker Characteristics:

Knowledge of federal, state & local safety, health & fire prevention laws, rules regulations & national voluntary standards ; principles of safety management; safety training techniques & program development; industrial & construction safety practices; BWC policies & procedures*; physical sciences (e.g. physics, chemistry, ergonomics, industrial hygiene) or engineering; accounting, management*, employee training, Workers' Comp. Federal/State tax, interviewing, counseling, principles of BWC claims operations*; BWC rehabilitation services*; supervisory principles & techniques*; human relations; public relations; sales & marketing principles & techniques.

Knowledge of BWC rules & regulations regarding Risk Administration (e.g. Risk classifications, experience rating, retrospective rating, loss control, premium rates)*; Skill in the use of Microsoft Office suite (e.g., Outlook, Excel, PowerPoint etc.), data analytics and visualization tools (e.g., Native Tableau dashboards), and BWC enterprise systems supporting filed work, grant applications, claims, policy, and operational management to analyze data, track performance metrics, prepare reports, and support staff supervision and program oversight. Understanding of safety testing equipment (e.g. noise meter, video equipment). Ability to comprehensively analyze & evaluate the effectiveness of the regional Field Safety Operations program; identify problems in a complex set of variables; establish professional rapport & effective working relationship with employers, special interest groups, other BWC departments, & the public; investigate & resolve complaint/problems; handle sensitive face-to-face & telephone inquiries from employers, special interest groups, other BWC departments, & the public; effectively manage off-site employees; build & maintain a positive working atmosphere of growth & participation; define problems, collect data, establish facts, & draw valid conclusions; read & record figures accurately;; maintain accurate records; understand manuals & verbal instructions; write meaningful, accurate & concise reports; read & understand technical documents; facilitate effective virtual and in-person team meetings.

Supplemental Information

EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order. The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox View email address on click.appcast.io. Salary Information: Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service. Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed. All applicants must