Software Development Team Lead - Production Support

Job Description

Job Description

Software Development Team Lead (Production Support) | $114,000 - $160,000 per year | Direct Hire 

What Matters Most:

• Competitive Pay: $114,000 - $160,000 per year
• Schedule: Full-time, Direct Hire
• Work remotely with onsite collaboration in either the Omaha, NE or Pittston, PA area approximately once every month
• Lead a highly skilled cross-functional team supporting mission-critical cloud applications
• Blend hands-on software development with technical leadership and mentoring
• Join a financially strong, technology-driven organization investing heavily in cloud-native software development

Job Description:

Join a growing technology organization as a Software Development Team Lead (Production Support), where you'll lead an experienced cross-functional team responsible for maintaining and improving mission-critical enterprise applications. This role is ideal for an experienced software development leader who enjoys solving complex production challenges, mentoring technical teams, and driving continuous improvement across software quality and operational processes. You'll serve as both a technical leader and hands-on contributor while partnering with development, QA, and business teams to ensure reliable, secure, and high-performing software solutions.

Responsibilities:

• Lead the daily activities of a cross-functional Production Support team consisting of Software Developers, Business Analysts, and QA Engineers.
• Prioritize production issues while ensuring timely resolution of the highest business-impact incidents.
• Perform root cause analysis on production issues and implement long-term solutions that prevent recurrence.
• Mentor developers through code reviews, pair programming, technical coaching, and architectural guidance.
• Collaborate with Engineering and QA leadership to improve software quality, testing practices, and deployment readiness.
• Design, develop, and support enterprise applications using C#, .NET, REST APIs, and modern cloud technologies.
• Guide the team in secure software development practices and promote a security-first engineering mindset.
• Support CI/CD pipelines, Infrastructure as Code (IaC), and modern cloud architecture initiatives.
• Partner across multiple Agile teams to improve processes, tooling, monitoring, and production support capabilities.
• Participate in hiring, onboarding, and ongoing development of technical team members.

Qualifications and Requirements:

• Bachelor's degree in Computer Science or related field, or equivalent professional experience.
• 10+ years of software development experience with strong expertise in C# and .NET.
• Experience with TypeScript and modern SPA frameworks such as Angular or React.
• 3+ years leading software development teams, including developers, QA engineers, and business analysts.
• Strong experience designing enterprise APIs, integrations, and distributed business applications.
• Experience with Azure cloud services, cloud-native architecture, and Infrastructure as Code.
• Experience building both monolithic and microservices-based applications.
• Strong understanding of SQL and cloud-based data storage technologies.
• Experience working within Agile development environments across multiple engineering teams.
• Excellent communication, mentoring, and technical leadership skills.
• Strong troubleshooting abilities and a proactive approach to solving complex production issues.
• Experience leading production support or operational software engineering teams is preferred.

Benefits and Perks:

• Comprehensive Medical, Dental, and Vision coverage
• 401(k) with company match
• Generous Paid Time Off and company holidays
• Tuition reimbursement after six months
• Remote work schedule with limited onsite travel

Your New Organization:

Join a financially stable, technology-forward organization that is investing heavily in cloud-native software development and digital transformation. You'll become part of a collaborative engineering culture where technical leadership is valued, innovation is encouraged, and experienced professionals have the opportunity to influence architecture, mentor talented teams, and solve meaningful business challenges while continuing to write code.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base salary range for this position is $114,000 - $160,000, excluding benefits or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity.