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Online CX & Customer Service Lead - Onsite 4 Days

Good American

Good American is seeking a Customer Experience & Customer Service Manager to enhance the online customer journey and lead the customer service team. This role involves managing daily operations for eCommerce orders while collaborating cross-functionally with Operations, Logistics, and Marketing to ensure customer satisfaction. Candidates should have over 5 years of experience in customer management within eCommerce or retail, coupled with strong leadership and analytical skills. The position requires being onsite four days a week. #J-18808-Ljbffr Good American

Vacancy posted 3 days ago
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