SIL Manager

Benefits:

401(k)

401(k) matching

Company parties

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Our mission is to serve, provide for, and champion individuals with disabilities.

Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states.

Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team. If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team because, at Evergreen, everyone matters.

Position Description: SIL Manager

Reports To: SIL Program Supervisor

FLSA: Non-Exempt

Created: May 11, 2011

Updated: October 14, 2022

JOB SUMMARY

The Waiver Program Manager will manage all aspects of the Medicaid Waiver Services Program which encompasses the Supported Independent Living Program.

The SIL Manager will be responsible for the supervision of the SIL direct support staff and must be able to analyze consumer’s needs and implement Plans of Care.

ESSENTIAL JOB FUNCTIONS

● Oversee and manage the Waiver Program. ● Act as liaison between agencies or families admitting individuals into any of the Waiver Programs. ● Monitor quality assurance for all Waiver Programs. ● Collect all necessary documentation for billing. ● Submit all billing and documentation to the Corporate Office in a timely and accurate manner. ● Act as a contact to all Support Coordination Agencies. ● Ensure that Critical Incident Reports are completed as necessary and tracked. ● Participate in Human Rights/Quality Assurance Committee meetings with all necessary members. ● Assist in monitoring budgets for all Waiver Programs and assist in making adjustments where possible. ● Maintain current licenses for Waiver Programs and ensure that any deficiencies for surveys are answered and corrections are implemented as required. ● Assist in the management of individual’s served checking accounts/financial records. ● Locate and maintain individual’s served housing-related needs. ● Implement Plans of Care for all Waiver Participants. ● Ensure that in-service training is provided to all staff on each individual’s served Plan of Care. ● Make certain that the services provided match those approved in the Plan of Care. ● Maintain effective communication with support coordinators on an ongoing basis for each individual served. ● Assist individuals served to identify and achieve individual goals. ● Perform any other duties as instructed by the supervisor or division director.

CORE COMPETENCIES

● Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations. ● Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions. ● Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message. ● Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others. ● Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE

● High school diploma or equivalent (GED) required. ● Bachelor’s degree in a related field preferred. ● Previous experience in an ICF/MR in a supervisory capacity is highly desirable. ● Must have a working knowledge of matching specific supports and interventions to the unique needs of the people in the home. ● Must have a working knowledge of person-centeredness. ● A valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. ● Submit to and pass a drug screen and criminal background check. ● Must be at least 18 years of age (non-driver) or 21 years of age (driver).

PHYSICAL REQUIREMENTS

● Frequently travels. ● Constantly moves about to coordinate work. ● Occasionally moves and positions objects weighing up to 50 pounds. ● Occasionally exposed to viruses and infectious conditions.

Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

● Will not supervise.

SPECIAL REQUIREMENTS

● Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. ● Must be adaptable and can make decisions. ● May be required to attend seminars or job-related training courses. ● Must have understanding, patience, and tact in handling individuals served, their families or advocates, and other agencies involved in providing support for individuals served. ● Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. ● Must be able to prioritize work tasks. ● Must be able to work without close personal supervision.

SKILLS AND ABILITIES

● Working knowledge of Microsoft Windows and Office applications. ● Working knowledge of Google Workspace. ● Aptitude to learn other software programs as required for this position.

EMPLOYMENT VARIABLES

● Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. ● Must pass a drug screen and criminal background check. ● Some evening and weekend work may be required to meet the needs of the individuals served. ● Must be in constant contact with staff, individuals served, their families, and other support agencies. ● Travel required. ● Must be able to be on-call at all times and respond to emergencies promptly.

WORKING ENVIRONMENT

● General office environment.