Director of Finance and Operations

Location: Scottsdale, AZ 85255 - This role is based at our Scottsdale Global Support Center, where Team Members collaborate in person at least three days per week, with additional in-office days as business needs require. P.F. Chang’s is seeking a Director of Financial Operations to join our Accounting leadership team. This role is responsible for overseeing accounting operations, financial controls, process improvement initiatives, and team development within a multi-unit restaurant environment. The Director of Financial Operations will partner closely with the VP Controller, Finance leadership, and cross-functional business partners to ensure accurate financial reporting, strong internal controls, and operational excellence. This role requires a hands-on leader who can balance strategic thinking, day-to-day execution, team leadership, and continuous improvement. What You’ll Do Support the monthly, quarterly, and annual financial close process, ensuring accounting activities, reconciliations, analyses, and reporting deliverables are completed accurately and on time. Partner with the VP Controller to identify opportunities to improve efficiency, scalability, accuracy, and internal controls. Research, document, and apply U.S. GAAP guidance to non-routine and complex accounting transactions. Oversee the preparation and review of audit support documentation. Direct public-company readiness, SOX compliance, and other governance initiatives to support the Company’s continued growth. Serve as the primary escalation point for accounting operations and provide guidance on complex accounting matters. Lead process improvement initiatives that enhance financial reporting, controls, and operational effectiveness. Mentor, coach, and develop a high-performing accounting team through effective performance management and career development. Communicate effectively with all levels of the organization and represent the Accounting team in a professional, collaborative, and solutions-oriented manner. What You’ll Bring Bachelor’s degree in Accounting or a related field. CPA license strongly preferred. 8+ years of progressive accounting experience, preferably in a multi-unit, retail, restaurant, or hospitality environment. 5+ years of leadership experience managing and developing accounting teams. Strong knowledge of U.S. GAAP, including experience researching and applying accounting guidance. Experience with financial close processes, reconciliations, audit support, and internal controls. Public-company readiness and/or SOX compliance experience is a plus. Proficiency with fixed asset accounting. Demonstrated success leading process improvements. Strong financial reporting and systems skills. Proficiency in Microsoft Office. Workday Financials experience preferred. Why Join Us This is an opportunity to play a key leadership role within the accounting organization and help strengthen financial operations, controls, and reporting capabilities during an important phase of growth. The ideal candidate is a collaborative leader who brings technical accounting expertise, operational discipline, and a passion for developing people and improving processes. Benefits We Offer Comprehensive Benefits: Medical, dental, vision and 401(k) starting on the 1st of the month following the hire date. Paid Vacation and Sick Time: 20 days per calendar year for full-time Global Support Center team members, prorated for new hires. Paid Holidays: 12 company-selected holidays plus 2 floating holidays per year. Competitive Pay & Performance Incentives: Annual bonuses based on Company performance. Professional Development: Tuition reimbursement for job related programs. Lucky Cat Meal Card: Preloaded meal card for use at any corporate-owned P.F. Chang’s location. Exclusive Discounts: Access exclusive employee discounts. Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members. #J-18808-Ljbffr