Technical Communications and Data Analyst

Become a part of our caring community We are seeking a Technical Communications & Data Analyst to support operational processes, data management, and internal communications. This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing, data analysis, and process improvement. The ideal candidate brings strong communication skills, analytical thinking, and an interest in using AI tools and automation to improve efficiency and team performance. Location: Louisville, KY (Preferred). Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DC. Work Type: Primarily Remote (Hybrid as needed). You must be authorized to work in the US without Humana sponsorship. Key Responsibilities Data Analysis & Insights Has ownership, maintenance, and collection responsibility for data assets in the functional production support process Collect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics Technical Communications Assist with creation of branding, communication, and training materials Translate complex data findings into clear, concise communications for diverse audiences Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse Skills & Qualifications Analytical Skills: Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software. Technical Skills: Demonstrated familiarity with AI concepts and how they are applied in an organization. Programming (Python mainly) NumPy, Pandas, SciPy Clean code, debugging, version control (Git) Machine Learning Basics Supervised & unsupervised learning Regression, classification, clustering Model evaluation (accuracy, precision, recall, etc.) Data Handling & Preprocessing Data cleaning, transformation Feature engineering Working with structured + unstructured data Familiarity with Technology Business Management (TBM), Apptio, or IT Finance helpful, but not required Communication Skills: Strong written, verbal, and visual communication, ability to explain technical concepts to non-technical audiences. Ability to story tell: to write and speak clearly to inform diverse audiences. Experience with SharePoint and PowerPoint Proficiency in Microsoft Excel (data organization, formulas, basic analysis) Highly organized with strong attention to detail Organizational Skills: Ability to manage multiple projects, maintain accurate records, and follow documentation standards with strong attention to detail. Experience 1–3 years in data, financial, or systems analysis A degree in Computer Science, Math, Statistics, or Business strongly preferred Experience creating documentation, training materials, or process guides Familiarity with process improvement methodologies Experience working in cross-functional or multidisciplinary teams Work Environment Remote-first with flexibility Occasional in-person collaboration as needed Preference for candidates based in or near Louisville, KY (Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DC) Additional Information This role is designed for a versatile professional who enjoys blending communication, data, and operations while contributing to a collaborative and evolving environment. Benefits Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. #J-18808-Ljbffr