Good Evans Breakfast & Lunch Host - Southpointe NEW LOCATION

Job Description

Job Description

Job Summary:
We are seeking a friendly and customer-oriented individual to join our team as a Host. As a Host, you will be the first point of contact for our guests, providing them with a warm welcome and excellent customer service. Your primary responsibility will be to greet guests, manage reservations, and ensure a smooth flow of guests into the dining area. Additionally, you will assist in maintaining cleanliness and organization in the host area.

Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service role is preferred.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and composed in a fast-paced environment.
- Friendly and outgoing personality.
- Ability to work well within a team.

Responsibilities:
- Greet guests in a friendly and professional manner.
- Manage reservations and create seating arrangements to ensure an efficient flow of guests.
- Escort guests to their tables and provide them with menus.
- Assist in coordinating with the waitstaff team to ensure timely service.
- Answer phone calls and provide information to guests regarding restaurant hours, specials, and promotions.
- Maintain cleanliness and organization in the host area, including keeping the reception area clean and tidy.
- Collaborate with the kitchen and bar staff to ensure accurate wait times and communicate any special requests or considerations.
- Address and resolve guest concerns or complaints in a timely and professional manner.
- Maintain knowledge of the restaurant's offerings, including menu items and daily specials.
- Follow all health and safety regulations.

We are looking for a reliable and personable individual who can provide exceptional customer service to enhance our guests' dining experience. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we would love to hear from you. Apply now to join our team as a Host.

Pay: $15 to $17 an hour