LN Media & Sponsorship || Lead AI Solutions Engineer

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit WHO ARE YOU? Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on! THE JOB The Lead AI Solutions Engineer will build and ship high-impact, production-grade internal AI agents and agentic applications that solve meaningful business problems across the division. This role is the dedicated technical builder in a stakeholder + builder model, partnering closely with product and business stakeholders to turn prioritized use cases into functioning prototypes and production-ready internal tools. This role will be using AI-native workflows for majority of their tasks and will act as the SME for Agentic Engineering within the division. WHAT THIS ROLE WILL DO Build, test, and iterate internal AI agents and workflow tools for priority business use cases Partner with Product, IT, Analytics, Business stakeholders to translate needs into working solutions Translate product requirements and business use cases into working technical implementations, including prompt design, tool orchestration, and workflow logic Integrate AI agents with internal systems and data sources (e.g., CRM, documents, knowledge bases, communication tools) to enable real-world utility Take early concepts and prototypes into usable, maintainable internal products Collaborate with IT, data, and platform teams to ensure secure, compliant, and scalable integration of tools Stay current with emerging AI tools, frameworks, and best practices, and apply them pragmatically to improve delivery speed and quality Serve as the Primary owner for deployment infrastructure for Internal Agentic Applications WHAT THIS PERSON WILL BRING 4+ years of Software Engineering experience Hands-on experience building and deploying AI-powered applications, agents, or agentic workflows, including familiarity with tools such as Claude Code, OpenAI Codex, Gemini, and frameworks like Google ADK or similar Strong understanding of agentic engineering, including multi-step workflows, tool orchestration, memory/context management, agent harness design, and structured output generation Ability to move from ambiguous problem statements to working solutions quickly, including rapid prototyping and productionizing internal tools Experience integrating AI systems with internal tools and data sources via APIs, connectors, and workflow automation, ideally within AWS and/or GCP environments Solid grasp of token optimization, prompt efficiency, and cost-performance tradeoffs, along with experience designing lightweight evaluation frameworks to measure agent quality and reliability Familiarity with security, governance, and observability principles, including logging, monitoring, access control, and safe handling of internal data Strong debugging and iteration skills, with the ability to identify edge cases, failure modes, and continuously improve deployed systems Experience working in lean environments with minimal infrastructure support, and ability to independently own and deliver technical solutions end-to-end Ability to collaborate effectively with product managers and business stakeholders, translating requirements into scalable and maintainable implementations Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets WEALTH: 401(k) program with company match, Stock Program FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS: Volunteer time off, crowdfunding network EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. -- The expected compensation for this position is: $125,000 - 150,000. ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.