Service Manager

Latest job information from Cira for the position of Service Manager. Overview Service Manager position at Cira, located on the ground level of The Hoxton Chicago in Chicago. Responsibilities Report directly to the General Manager Help manage the floor, including touching tables, running food, overseeing staff, and monitoring the door Open duties including restaurant walk‑through to ensure the restaurant is ready for service, checking opening emails, conducting pre‑shift with staff, and handling service demands as needed Close the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk‑through Help manage all employees, including assisting in training, support, performance management, and discipline Check reservation books and run the door when needed Participate in management meetings Communicate regularly with employees and guests Qualifications At least 2 years of management experience in a fast‑paced restaurant setting Liquor, beer, and wine knowledge is a must In‑depth experience with Open Table and Aloha Extensive food and beverage knowledge Willing to work nights and weekends Knowledgeable about Boka Restaurant Group Benefits & Perks Health, Dental, and Voluntary Benefits Package (available after 90 days) Employer‑sponsored mental health and resource program 401(k) program Life insurance Wellness benefits Paid parental leave Paid vacation Career mentorship and growth potential Dining incentives across our 20+ establishments Physical Requirements Ability to lift 10‑20 lbs if necessary Safely and effectively use all necessary tools and equipment Stand and walk for the entirety of an eight‑hour shift, including moving safely through all areas of the restaurant Compensation Details Compensation: $50‑$70k #J-18808-Ljbffr