Mailroom Coordinator 4

Mailroom Coordinator 4 / Mailroom Clerk

This role leads daily mailroom and records operations within a growing, small team that is building a new mailroom function from the ground up. As a Mailroom Coordinator 4 / Mailroom Clerk, you support shipping and receiving activities, records handling, and customer service within a fast-paced office environment. You help develop mailroom services and operations for a main hub location, partner with cross-functional teams to support workplace services and events, and ensure a smooth and positive experience for employees. This position offers the opportunity to contribute to a developing operation with the intention to convert to a full-time role.

Responsibilities

• Manage daily incoming and outgoing mail and packages, including domestic and international shipments through courier services such as FedEx, UPS, DHL, and USPS.
• Sort, process, and distribute business mail accurately and promptly while maintaining clear shipment and records tracking processes.
• Oversee and maintain inventory levels for shipping materials, mailroom supplies, and office supplies to support uninterrupted daily operations.
• Use internal systems to manage office service requests, tickets, and operational support activities, ensuring timely follow-up and completion.
• Support office operations by coordinating conference room setups, assisting with office moves, and responding to ergonomic support requests.
• Assist with event-related activities, including logistical support and coordination to ensure smooth execution of workplace events.
• Partner with cross-functional teams to align mailroom and workplace operations with broader office needs and initiatives.
• Provide clear and timely communication on service updates, delivery status, and operational changes to employees and stakeholders.
• Deliver friendly, professional, and customer-focused service to create a welcoming experience for employees and visitors.
• Handle records and mail that may contain confidential or sensitive information with a high level of professionalism and discretion.
• Support operational projects, process improvements, and service enhancements within the mailroom and workplace operations.
• Perform data entry and clerical tasks related to mail processing, tracking, and documentation.
• Utilize company vehicles, as needed, to transport mail and packages to and from courier locations such as UPS or FedEx.
• Contribute to building and refining mailroom procedures, workflows, and best practices as part of a developing team.
• Lift, move, and handle packages and materials weighing up to approximately 50 pounds as part of daily mailroom operations.

Essential Skills

• At least 3 years of experience in a mailroom and mailroom operations role, including sorting, shipping, and clerical support.
• Demonstrated experience in a customer service, hospitality, mailroom, or workplace operations environment.
• Hands-on experience working with courier and shipping systems, including FedEx, UPS, USPS, or DHL.
• Strong communication skills, with the ability to provide clear updates and interact professionally with employees and stakeholders.
• Solid organizational skills with the ability to manage mail, packages, records, and supplies efficiently and accurately.
• Strong interpersonal skills with a customer-focused mindset and the ability to build positive working relationships.
• Ability to prioritize tasks, manage multiple responsibilities simultaneously, and solve problems effectively in a fast-paced setting.
• Capability to work independently while collaborating closely with workplace or office operations teams.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Physical ability to lift and move packages weighing up to approximately 50 pounds.
• General computer proficiency, including basic data entry and use of office technology.

Additional Skills & Qualifications

• Experience supporting workplace operations, including office moves, conference room setups, or event coordination.
• Familiarity with office ticketing systems or workplace service request platforms.
• Strong attention to detail with proactive problem-solving abilities.
• Experience collaborating with cross-functional teams in a fast-paced office environment.
• Comfort working on operational projects, tasks, and service improvements within a developing mailroom or workplace function.
• Familiarity with Apple hardware and software.
• Experience using Google Workspace (such as Gmail, Google Drive, Docs, Sheets, and related tools).
• Data entry, clerical work, or mail order processing is beneficial.

Work Environment

This position is based in an office environment that serves as a main hub for mailroom and workplace operations. You work Monday through Friday from 7:30 a.m. to 4:30 p.m., supporting a small team that is actively building a mailroom function from scratch. The role involves frequent interaction with internal employees and cross-functional teams, as well as coordination with external courier services such as FedEx, UPS, DHL, and USPS. You may use company vehicles to transport mail and packages to courier locations. The environment is fast-paced and service-oriented, requiring consistent attention to detail, timely communication, and a strong focus on operational efficiency and employee experience. You regularly use internal ticketing or service request systems, office technology, Apple hardware, and Google Workspace tools to manage tasks and communications. The role includes physical activity, such as lifting and moving packages up to approximately 50 pounds, and working in and around mailroom and office spaces throughout the day.

Job Type & Location

This is a Contract position based out of San Antonio, TX.

Pay and Benefits

The pay range for this position is $26.00 - $26.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 9, 2026.

Workplace Type

This is a fully onsite position in San Antonio, TX.