Sales Associate III

Overview Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has been colorful, bold, and optimistic. Today it is a global lifestyle brand that designs extraordinary products for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Key Responsibilities Greet guests warmly and confidently, demonstrating strong product knowledge. Actively listen and ask insightful follow‑up questions to understand customer needs. Provide styling advice, suggest add‑ons, and create complete looks. Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles. Guide customers through purchase decisions and ensure a seamless checkout experience. Reinforce and celebrate customer choices, inviting them to return. Sales & Business Acumen Drive results through strong customer connections and storytelling. Demonstrate deep knowledge of the brand and product attributes across all categories. Maintain operational excellence, including stockroom organization and POS transactions. Give and receive feedback in an honest, constructive manner. Requirements Skills & Experience Professional selling skills with exceptional interpersonal and communication abilities. Prior experience in a retail environment. Ability to multitask, prioritize, and work collaboratively in a team setting. Social media awareness and willingness to learn omni/virtual selling techniques. English proficiency (or local language proficiency per market). Schedule Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including public holidays). Physical Demands Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom. Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable feedback to others; faces people problems quickly and directly. Creativity : Comes up with new and unique ideas; makes connections among previously unrelated notions. Customer Focus : Dedicated to meeting expectations of internal and external customers; uses customer information for product and service improvements. Dealing with Ambiguity : Effectively copes with change; shifts gears comfortably; acts without total picture; handles risk and uncertainty. Drive for Results : Exceeds goals successfully; consistently among top performers; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people; builds constructive relationships; uses diplomacy and tact. Learning on the Fly : Learns quickly when facing new problems; enjoys challenge of unfamiliar tasks. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; anticipates future consequences; paints credible pictures and visions. Developing Direct Reports and Others : Provides challenging tasks; holds developmental discussions; engineers career plans. Building Effective Teams : Blends people into teams; creates strong morale; fosters open dialogue. Equal‑Opportunity Employment Kate Spade is an equal‑opportunity and affirmative‑action employer. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io. Base Pay Range $15.00‑$19.50 Benefits Medical insurance, dental insurance, vision insurance, 401 (k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance. #J-18808-Ljbffr