Multi Site Customer Service Coordinator

Area Customer Service Coordinator Job Summary Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer‑centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future‑focused mindset drive transformative change! Responsibilities Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data‑driven insights. Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers. Infuse energy into every interaction, embodying a service‑oriented approach that puts the customer first, while remaining open‑minded and authentic in your engagements. Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service. Requirements Must‑Have Qualifications: High school diploma with at least 12 months of relevant work experience. Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40‑50 mile radius. Data‑driven and innovative approach, alongside excellent communication abilities and a customer‑centric mindset. Nice‑to‑Have Qualifications: Additional education beyond high school is encouraged. Proficiency in the Microsoft Office suite and other computer operations. Experience in customer service or related fields. Commitment to personal growth and accountability through ongoing education and development opportunities. Benefits Medical, dental, life, and disability insurance options. Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Team member tuition assistance programs. Paid vacation time and paid holidays annually. Additional health, wellness, and professional development benefits. #J-18808-Ljbffr Ricoh USA, Inc.