VOCATIONAL REHABILITATION TECHNICIAN

Position Number: 48004166 | Minimum Hiring Salary: $3,466.67 Monthly Requisition No: 871896 | Agency: Department of Education Job Description Employee must assist Vocational Rehabilitation Counselors to provide services to eligible individuals with disabilities related to the coordination of customer activities or special projects and in compliance with Federal and State requirements. The employee should be productive under tight timeframes, balance multiple and competing priorities, maintain goal‑directed behavior and performance, and interact courteously with others. Attendance is an essential function of this position. Assist counselor with contract checklists. Work directly with customers by obtaining and verifying referral information. Receive, track, and submit monthly reports as assigned. Facilitate orientation and assist in processing consumer applications for Vocational Rehabilitation services. Schedule appointments and notify customers of counselor assignments. Conduct preliminary interviews as assigned. Assist in identifying resources of comparable benefits in the community. Assist customers with purchasing of services approved on the IPE. Provide comparison costs for purchases. Complete the authorization process as required. Work with the counselor to ensure that services listed on the IPE are scheduled and completed. Maintain ongoing contact with customers to ensure vocational progress. Assist Counselor and Supervisor with job placement and follow‑up services. Assist Counselor and Supervisor in meeting Federal and State mandates for service delivery. Assist in locating customers when services have been interrupted. Verify Customers’ employment and training status. Develop and recruit new vendors. Communicate with community partners to expedite services for new and existing customers. Process files for case closure. Document activities in customers’ case records. Answer phone calls and filing as required. Minimum Qualifications Bachelor’s degree from an accredited college or university. Experience in counseling, job placement, job coaching or public vocational rehabilitation programs can substitute on a year‑for‑year basis for the required college education. Knowledge, Skills, and Abilities Knowledge of the principles and techniques of effective communication. Knowledge of interviewing techniques. Knowledge of methods of compiling, organizing, and analyzing data. Ability to interview clients to identify needs. Ability to provide information and referral services. Ability to locate and develop community resources. Ability to plan, organize and coordinate work activities. Ability to actively listen to others. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Benefits State of Florida Retirement – 3% Employee Contribution Required. 10 Paid Holidays annually. Paid sick leave credits: 8.667 hours/month for up to 5 years, 10.833 hours/month for 5–10 years, 13 hours/month for over 10 years. Career Service employees earn 8.667 hours of sick leave credits per month. Health Insurance (Individual or Family Coverage – State pays 80% of premium). Life Insurance – State pays premium for $25,000 basic term life insurance for full‑time employees. Supplemental insurances such as dental, vision, etc. Tax‑Deferred Medical and Child Care Reimbursement Accounts. Tax‑Deferred Savings Program available through payroll deduction. Location Panama City, FL 32401, 32402, 32407, 32404, 32405, 32413, 32408 Legal Statements The State of Florida supports a drug‑free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act. Veterans’ Preference: Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies. Documentation must be attached with each submission. Pursuant to Florida Law, 110.211 F.S., the State of Florida is an EEO employer. #J-18808-Ljbffr