Shift Leader

Join a championship team at Northern Blends Smoothie King — Developer of the Year 2020! We’re rapidly expanding across Michigan and Ohio and are looking for driven, values‑based leaders to help shape our stores, culture, and guest experience. Role Overview A leadership‑driven culture that invests in YOU Fast‑paced, people‑first environment Paid training and skill‑building opportunities Flexible scheduling with full or part‑time options Performance‑based raises and incentive What You'll Do: Lead and support the team during shifts Uphold Smoothie King standards in service, cleanliness, and product quality Open and/or close the store, including cash handling and checklists Manage labor, breaks, and shift flow efficiently Address guest issues with professionalism and care Train, coach, and inspire team members daily Monitor store performance and support KPI targets Requirements Must be at least 18 years old Previous leadership or keyholder experience (food service or retail preferred) Strong communication and team‑building skills High accountability, integrity, and a guest‑first mindset Available evenings, weekends, and up to 40 hours/week Physically able to stand for extended periods and lift up to 50 lbs Willing to work in cold environments (walk‑in coolers/freezers) Position Type/Expected Hours of Work This is a part‑time or full‑time position. This position may work outside of normal business hours to include evenings, weekends, and holidays (as needed). This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours). Leadership Development Shift Leaders at Northern Blends are supported with leadership tools, resources, and clear expectations. Our Team Development Plan is designed to help high‑performing team members grow their skills and be considered for future opportunities based on performance, team needs, and readiness. #J-18808-Ljbffr