Technical Support Specialist

dormakaba USA, Inc. seeks an onsite Technical Support Representative based in Lexington, KY, working 11 am–8 pm ET. You will provide technical support to end users such as financial institutions, ATM operators, armored car companies, and integrators, and support internal partners in managing software applications and lock hardware. You will initiate corrective actions to sustain service levels, install or configure software and hardware per procedures, escalate complex issues, and prepare #J-18808-Ljbffr