Clinical Risk Manager

Job Description

Job Description

The Clinical Risk Manager is responsible for infection control, immunization, radiation safety, and other clinical safety programs at PHC. Oversight includes the preventative, operational, and administrative components of the programs to ensure high quality patient care and safety. Responsible for organizational compliance with health and safety regulations and standards, accreditation requirements, reduction or prevention of safety events, hazards, and risks in the areas of blood and body fluid exposure, infectious disease, sharps injury, instrument processing and sterilization, immunization safety, radiation safety, and environment of care. Work is completed in collaboration with impacted departments. The role ensures the safety of PHC patients, visitors, and staff by serving as the organization’s Infection Control Officer, Radiation Safety Officer, Patient Safety Officer, Joint Commission subject matter expert, and immunization program manager. Demonstrates PHC’s iCare values in daily work.

This position typically works at PHC's Administrative Office in Des Moines, Monday - Friday 8 AM - 5 PM.

What You Will Do

1. Manages assigned programs to identify, prevent, and control healthcare-associated infections and environmental safety risks consistent with PHC Infection Control Standards and Environment of Care Standards. Communicates best practices within the scope of responsibility to relevant staff.

2. Analyzes and reports surveillance findings and trends to leadership, utilizing the risk management reporting system. Promotes a culture of safety. Updates and effectively implements and executes safety plans and policies with department leaders and staff.

3. Collaborates with interdisciplinary teams related to the scope of responsibility to maximize safety across the organization. Employs Lean process improvement principles and various tools to improve system efficiency.

4. Educates staff on principles and techniques of infection prevention. Serves as the Infection Control Officer.

5. Educates and guides staff on life safety and emergency management procedures, hazardous waste management, and radiation safety. Serves as the Radiation Safety Officer and may delegate responsibilities to identified Radiation Technologists.

6. Provides oversight of PHC’s immunization program. Serves as the chief point of contact for PHC’s Vaccines for Children program, ensuring compliance with all program regulations. Collaborates with stakeholders to create processes and systems that ensure safe stewardship of vaccine inventory. Oversees and supports the vaccine champion program within the clinics.

7. Performs quality assurance, rounding, and staff tracers, ensuring compliance with infection control and safety expectations. Manages the systems used to track and report audit and checklist results.

8. Ensures compliance with all regulatory agency requirements related to infection control and safety management, along with other applicable requirements as required by local, state, and federal agencies and accrediting organizations.

9. Chairs the Infection Control and the Safety Committees, responsible for committee deliverables. Participates in PHC risk management activities.

Qualifications You Need

Required

• Current RN License recognized by the State of Iowa Board of Nursing.
• Associate degree in nursing.
• A minimum of 5 years of healthcare-related experience with a minimum of 1 year of infection prevention experience.
• Knowledge of infection control, prevention, and safety regulations, along with safety hazards and precautionary measures for a safe work environment in medical and dental clinics.
• Proficient with computers, electronic health records, and Microsoft Office applications.
• Training development and facilitation skills incorporating adult learning principles.
• Excellent organization and time management skills with good detail orientation and a high degree of accuracy.
• Excellent communication skills, written and verbal.
• Exceptional customer service and interpersonal skills with the ability to adapt and maintain composure in all situations.
• Excellent team orientation with the ability to establish and maintain effective working relationships with a wide variety of people.
• Good problem-solving and decision-making skills with the ability to use creativity and imagination for situational insights and solutions.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to maintain confidentiality.
• Licenses/Certifications: Current Infection Control Certification (CIC) or ability to obtain CIC within 2 years of hire if novice Infection Prevention experience; Valid RN License with the State of Iowa; current Basic Life Support for HealthCare Providers*; current Mandatory Reporter approved for the State of Iowa*. * Must be obtained within the Introductory Period if not current.

Preferred

• Bachelor’s degree in Nursing (BSN).
• Relevant safety and emergency management experience in a healthcare setting.
• Community Health Center experience
• Experience with Joint Commission Accreditation and OSHA Safety-related codes and regulatory compliance
• Licenses/Certifications: Lean Healthcare Certification

We Take Care of Our People

In addition to base pay, PHC offers a comprehensive benefits package, including:

• Generous PTO accrual

• Eight paid holidays

• License/certification fee reimbursement*

• Paid time off for continuing education & continuing education reimbursement*

• Tuition reimbursement program

• 401k with company match

• Medical, dental, vision

• Life & disability insurance

• Flexible spending & health savings accounts

• Supplemental accident & critical illness insurance

• Discounted pet insurance

• PHC Pride rewards program

Visit for a summary of PHC’s benefits.

*Applies to positions requiring clinical licensure or certification.

Grow Your Career with PHC

We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.

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