Data Center Technician

Job Description

Job Description

Title: ICT Svc Delivery Technician
Hours: M-F 8am - 5pm with some expected overtime
1 week per month of on-call
- 2 hrs paid on Sat and Sun
- If called in, paid for hours worked
Location: 2993 Irving Boulevard, Dallas TX

Overview of Work Environment/Client Nuances:
Candidate will be working in a Data Center
This role involves a lot of walking
Candidate will need to be able to lift at least 30 lbs

Team Overview:
This is a team environment but will be expected to also work independently.
They will report to an on-site supervisor

Resource's typical working day:
Racking and stacking hardware
Running cables
Check for service tickets
Pulling servers
Powering servers
Adding Memory to a server

Must Have Skills:
Must be reliable
Replacing hardware in a server (PC)
This is highly focused on the "hands and feet" work with the servers
Running cables

Nice to have skills:
Data Center certifications
Specific Data Center experience
Ability to work well with others
Can take directions

Soft Skills:
Client facing role, so high level of professionalism and good customer service

Years of Experience:
At least 1 year experience

Education
H.S. diploma or GED

Software skills:
Excel experience is a plus
Microsoft Office suite
ServiceNow is a plus

Interview Process:
Parking notes:
1st round virtual (Teams) 2nd round virtual if needed

About the Role:
As Information & Communications Technology Service Delivery Technician, you will provide on-site support for the ICT and Engineering services within the Data Center environment.
This job is part of the Critical and Technical Services job function. \nCompany Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.