Inside Sales and Customer Follow-Up Specialist

If you're looking for a full-time Inside Sales & Customer Follow-Up Specialist position in Jessup, Maryland, where your communication skills, persistence, and sales ability can directly impact your earnings and career growth, Prestige Tree Experts wants to hear from you. This is your opportunity to join a growing company where every follow-up matters, every conversation has purpose, and every success is celebrated. Why High Performers Thrive Here At Prestige Tree Experts, we believe exceptional employees deserve exceptional rewards. We offer $20-$24 per hour based on experience, plus uncapped performance incentives and overtime opportunities, giving you the ability to earn more as you succeed. You'll also enjoy valuable company benefits including: Health insurance Paid time off (PTO) 3% company-matched 401(k) Ongoing growth opportunities If you're looking for a place where your contributions are noticed, your successes matter, and your career can continue advancing, this is the opportunity you've been waiting for. THE TYPE OF INSIDE SALES & CUSTOMER FOLLOW-UP SPECIALIST WE'RE LOOKING FOR We're searching for someone who can meet the following qualifications: Previous sales experience with demonstrated success in follow-up, appointment setting, or closing Excellent phone communication skills Strong professional written communication Confidence discussing customer concerns and respectfully asking for the sale Strong organizational skills Experience working within a CRM system Persistence, initiative, and accountability for results Collaborative attitude and team-oriented mindset Home-service or tree-care industry experience is a plus, but a willingness to learn our services and become an expert in what we do is essential. WHAT IT'S LIKE TO BE OUR INSIDE SALES & CUSTOMER FOLLOW-UP SPECIALIST This is a full-time, in-office position located in Jessup, Maryland. Team members work a consistent Monday through Friday schedule, providing stability and work-life balance while allowing you to focus on delivering exceptional customer experiences and sales results. You'll start each day reviewing open proposals and identifying opportunities to reconnect with customers who have requested our services but haven't yet moved forward. You'll engage customers in thoughtful conversations, answer questions, address concerns, and help guide them toward confident buying decisions. Throughout the day, you'll coordinate with our Sales Arborists regarding technical details, assist customers with approvals and next steps, reach out to past clients to uncover additional tree care opportunities, and keep detailed CRM records to ensure every interaction is documented and every opportunity is maximized. By collaborating closely with both the sales and office teams, you'll play a key role in creating a seamless customer experience while helping drive revenue growth and long-term customer relationships.

ABOUT OUR TEAM

We are a dedicated team of certified arborists, licensed tree experts, foremen, groundsmen, tree removal professionals, and office staff who work together tirelessly to ensure that every tree service we complete is done right. With over 10 years of experience in the Maryland tree care industry, our team has the knowledge, resources, and equipment to tackle any challenge. Our culture is customer-obsessed, fun-loving, growth-minded, results-driven, and transparent. We provide a lot of latitude for people to take ownership of a project and run with it, making it an ideal environment for independent workers who are innovative. We also highly value the input and feedback of our employees. If you are looking for a dynamic and supportive work environment, join our team! If you're ready to combine relationship-building, sales success, and career growth into one rewarding opportunity, we'd love to meet you. Join a company where your efforts are recognized, your performance is rewarded, and your future is supported. Our initial application process is fast, easy, and mobile-friendly, taking just a few minutes to complete. Must have the ability to pass a background check. #J-18808-Ljbffr Prestige Tree Experts