Customer Service Associate

$18.5 per hour

Hertz

Customer Service Associate

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $18.50/hr.

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts Theme Park Tickets, Gym Discounts & more

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Customer Service Associate in Hanover, MD vacancy

Customer Service Associate
...and delivers a distinctive and delightful customer experience. + Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience + Engages customers... ...Job ID: 1811193BR Title: Customer Service Associate Company Indicator: Walgreens Employment...
Suggested
Hourly pay
Part time
Work experience placement
Seasonal work
Work at office
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
Severn, MD
4 days ago
Customer Service Associate I
...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working...
Suggested
Contract work
Part time
Local area
Dollar Tree
Halethorpe, MD
1 day ago
Customer Service Associate
$15 - $19 per hour
...Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-...
Suggested
Immediate start
Flexible hours
Shift work
Royal Farms
Severn, MD
5 days ago
Customer Service Associate I
...Join a dynamic team where you'll enhance customer experiences through friendly interactions, manage sales transactions, and ensure a clean, well-stocked environment. Bring your strong problem-solving skills and retail experience to create a welcoming atmosphere for every...
Suggested
Dollar Tree
Hanover, MD
4 days ago
Customer Service Associate
...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by...
Suggested
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
Severn, MD
4 days ago
Customer Service Associate I
...Join our team as a Customer Service Associate and deliver outstanding shopping experiences. Assist customers, manage transactions, and keep the store organized. If you have strong communication, organizational skills, and a passion for customer service, this is your chance...
Dollar Tree
Jessup, MD
4 days ago
Customer Service Associate
$15.5 - $19.25 per hour
...Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing...
Hourly pay
Local area
Flexible hours
Shift work
Wawa
Hanover, MD
3 days ago
Customer Service Associate
...Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions...
Full time
Part time
Flexible hours
Afternoon shift
Roses Discount Stores
Harmans, MD
1 day ago
Ace Hardware - Cashier/Customer Service Associate - Apply Now
$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...
Hourly pay
Full time
Flexible hours
Ace Hardware
Severn, MD
1 day ago
Part Time Customer Service Associate
$18.5 per hour
...Job Description The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact...
Part time
Immediate start
Worldwide
Shift work
Hertz
Hanover, MD
1 day ago
Part Time Customer Service Sales Associate
$17 per hour
...Part Time Customer Service And Sales Associate The Part Time Customer Service And Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures...
Hourly pay
Part time
Worldwide
Shift work
Hertz
Hanover, MD
3 days ago
Customer Solutions Representative
BradyPLUS - - Responsibilities: Manage and process customer orders; Resolve order issues and respond to inquiries; Cross-sell and upsell to customers; Maintain CRM data and customer records; Collaborate with Customer Success and Sales teams
BradyPLUS
Elkridge, MD
11 hours ago
Customer Solutions Representative
$21 - $23 per hour
...Customer Solutions Representative As a Customer Solutions Representative you will manage... ...to offer additional products or services that complement the customer's original... ...the company reasonably expects to pay an associate for this role based on current market data...
Hourly pay
Immediate start
Flexible hours
Brady Plus
Elkridge, MD
2 days ago
Call Center Representative
...our paid training program and turn it into unstoppable success. Make an impact: Create positive experiences for every potential customer while crushing your goals. What We're Looking For: A winning attitude: Positive, coachable, and ready to hustle....
Weekly pay
Full time
Work at office
Flexible hours
Home Genius Exteriors
Hanover, MD
5 days ago
Customer Service Associate
...Roses - - Responsibilities: Greet customers and assist with selection of merchandise; Process transactions using the point-of-sale system; Unload trucks, stock shelves, and transport merchandise from stockroom to sales floor; Maintain a clean, well-stocked store and ensure...
ROSES Defunct
Glen Burnie, MD
1 day ago
Customer Service Return Lane Agent
$18 per hour
...Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to... ...and development Responsibilities include: Greet all customers using prescribed, appropriate dialogue as they arrive on the...
Shift work
Enterprise Mobility Inc
Hanover, MD
1 day ago
Customer Service Associate
Join our team as a Customer Service Associate and be the friendly face that puts the wow in Wawa! Engage with customers, prepare delicious food items, and ensure a clean and inviting store environment. If you thrive in a fast-paced team setting, we w
Wawa
Laurel, MD
3 days ago
Customer Service Associate
Embrace the opportunity to become a Customer Service Associate at Wawa! Deliver outstanding customer service, operate POS systems, and keep our store inviting. If you thrive in a fast-paced environment and enjoy helping others, this is your chance to
Wawa
Gambrills, MD
4 days ago
Customer Service Associate
...Roses - 5105 Ritchie Highway - Responsibilities: Greet customers and assist with selection of merchandise and questions about store/products; Process transactions accurately using the POS system; Unload trucks, process freight, and stock shelves to maintain a well-stocked...
ROSES Defunct
Brooklyn, MD
2 days ago
Customer Service Associate
...Wawa - - Responsibilities: Greet and engage with customers to ensure their needs are met both quickly and courteously; Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized; Operate...
Wawa
Laurel, MD
2 days ago
Customer Service Representative
$18 - $22 per hour
...Customer Service Representative Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about...
Hourly pay
Contract work
Work at office
The Boyd Group
Jessup, MD
1 day ago
Customer Service Associate
$15.3 - $16.12 per hour
...Customer Service Associate Location: Laurel, MD, United States Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $15.30 to $16.12 depending on job duty/position. $15.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller...
Full time
Part time
Local area
Flexible hours
Savers | Value Village
Laurel, MD
2 days ago
Customer Service Associate I
...Join a dynamic team where you'll enhance the shopping experience by assisting customers, managing transactions, and keeping the store organized. Leverage your customer service skills in a supportive environment, while enjoying great benefits and opportunities for growth...
Dollar Tree
Catonsville, MD
5 days ago
Customer Service Representatives/Cashiers
...divh2Customer Service Representatives/Cashiers/h2pStore 18 - Arbutus, MD 21229/ph3Overview/h3pSalary Range $15.00 - $16.50 Hourly Level... ...love to have you as part of our Highs Team!/ppHighs is seeking Customer Service Representatives/Cashiers with expertise in overseeing...
Hourly pay
Full time
Part time
Local area
Shift work
Carroll Motor Fuels
Halethorpe, MD
4 days ago
Customer Service Representative
...Customer Service Representative Store 18 - Arbutus, MD 21229 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description Job Summary: The Customer Service Representative...
Full time
Part time
Casual work
All shifts
Flexible hours
Shift work
Weekend work
High's
Halethorpe, MD
5 days ago
Customer Service Associate I
...Dollar Tree - 1151 Annapolis Road - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions... ...positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders...
Dollar Tree
Odenton, MD
5 days ago
Customer Service Associate
$15 - $15.81 per hour
...Description Position at 2nd Ave Thrift Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard...
Full time
Part time
Local area
Flexible hours
Savers | Value Village
Baltimore, MD
2 days ago
Customer Service Representative
$20 - $25 per hour
...Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away. Supreme Service Today has been a trusted home service company since 2005. We have customers...
Hourly pay
Immediate start
P.E.A.C.H. Teams
Halethorpe, MD
4 days ago
Customer Service Associate
$16.5 per hour
...Customer Service Associate Starting hiring pay at: $16.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you...
Hourly pay
Temporary work
Casual work
Immediate start
All shifts
Flexible hours
Shift work
Raising Cane's
Gambrills, MD
2 days ago
Customer Service Representatives/Cashiers
$15 - $16.5 per hour
...Customer Service Representatives/Cashiers Store 62 - Jessup, MD 20794 Salary Range $15.00 - $16.50 Hourly Overview Are you looking forward to making $$ working a Full-Time and/or a Part-Time job? High's is looking for individuals who want to work and offer...
Hourly pay
Full time
Part time
Local area
Carroll Motor Fuels
Jessup, MD
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Associate. Be the first to apply!