SAP Consultant

SAP Consultant

The Senior SAP Sales and Distribution Functional Consultant is responsible for the hands-on design, configuration, implementation, and support of SAP SD and Order-to-Billing capabilities. The role will be a key contributor to the company's ongoing SAP S/4HANA implementation and future rollouts while also providing advanced functional support and continuous improvement for existing Order-to-Billing solutions. The role works directly with business partners and technical teams to translate business requirements into practical SAP solutions and carry those solutions through configuration, testing, deployment, and stabilization. The successful candidate must possess strong foundational knowledge across SAP SD and be able to independently analyze issues, configure solutions, and deliver results. This is an execution-focused individual contributor role that may lead functional workstreams or coordinate smaller initiatives.

Job Accountabilities:

• SAP SD configuration and solution delivery (35%): Configure, enhance, and support SAP SD functionality across the Order-to-Billing process. Apply hands-on knowledge of sales document types; item category, schedule line, partner, plant, shipping point, route, storage location, and output determination; pricing procedures, condition types, access sequences, and condition records; ATP and transfer of requirements; copy control; delivery processing; billing and invoicing; material determination and product substitution; and rebates or SAP S/4HANA Condition Contract Management. Translate business requirements into SAP configuration, functional designs, and technical specifications. Evaluate requirements against standard SAP functionality and recommend solutions that minimize unnecessary customization. Configure and validate solutions directly rather than functioning only as an advisory or coordination resource.
• Project and enhancement execution (25%): Lead or execute SAP SD work for enhancements, continuous improvement initiatives, implementations, rollouts, and system upgrades. Gather and document requirements, conduct fit-gap or fit-to-standard analysis, and develop solution designs. Prepare functional specifications and collaborate with ABAP developers and other technical resources when custom functionality is required. Create test scenarios and perform unit, integration, regression, and user acceptance testing; coordinate defect resolution and production readiness. Support cutover, go-live, hypercare, and transition-to-support activities.
• Level 3 production support and problem resolution (20%): Serve as the Level 3 functional escalation point for the SAP application support team, providing advanced SAP SD expertise for complex, high-priority, or recurring production issues. Investigate escalations involving sales orders, pricing, ATP and availability checking, deliveries, billing, outputs, material determination, rebates, customer master data, EDI, and system interfaces. Perform detailed root-cause analysis across SAP configuration, master data, custom development, integrations, and cross-functional dependencies. Develop or recommend sustainable corrective solutions and coordinate resolution with Level 1 and Level 2 support resources, SAP functional teams, ABAP developers, integration teams, managed-service providers, and software vendors. Provide senior functional expertise during critical incidents, including business-impact assessment, workaround identification, solution validation, and clear communication. Identify recurring incident patterns, improve troubleshooting documentation, and provide knowledge transfer that enables support resources to resolve similar issues independently. Participate in after-hours Level 3 escalation support and on-call coverage for critical batch processing when required.
• Integration and EDI support (10%): Support SAP SD integration with Finance, Materials Management, warehouse or logistics systems, customer platforms, and other internal and external applications. Understand and evaluate the downstream and upstream impact of SD design decisions across Finance, Materials Management, Planning, Warehouse Management/EWM, Transportation Management, master data, and integration platforms. Apply functional knowledge of common Order-to-Billing EDI transactions, including EDI 850 Purchase Order, 855 Purchase Order Acknowledgment, and 810 Invoice. Analyze issues involving inbound and outbound EDI documents, ECC IDOC processing, S/4HANA event-based API integration, master data, sales orders, deliveries, shipment information, and invoices. Work with integration and development teams to determine whether issues originate in SAP configuration, master data, mapping, middleware, or external partner systems.
• Business partnership, documentation, and continuous improvement (10%): Review functional designs and proposed solutions from internal and external resources to help ensure they are technically sound, appropriately standardized, and consistent with the overall Order-to-Billing solution. Work directly with business process owners, key users, and IT colleagues to understand needs and recommend practical SAP solutions. Explain SAP capabilities and constraints clearly to technical and non-technical audiences. Identify opportunities to simplify processes, reduce manual work, improve reliability, and increase use of standard SAP functionality. Perform functional solution and design reviews for work delivered by internal resources and consulting partners, identifying gaps, unnecessary customization, integration risks, and opportunities to use standard SAP functionality. Maintain process, configuration, testing, training, and support documentation. Follow organizational requirements for security, compliance, change management, release management, and audit support.

Job Qualifications / Education / Skills / Requirements / Capabilities:

• Bachelor's degree in information technology, computer science, business, supply chain, or a related discipline, or equivalent relevant professional experience.
• 10+ years of SAP SD experience, including substantial hands-on configuration and production-support responsibility.
• Strong working knowledge of core SAP SD and Order-to-Billing processes.
• Demonstrated hands-on configuration experience with determination procedures, pricing, ATP and availability checking, copy control, deliveries, invoicing and billing, material determination or substitution, and rebates or Condition Contract Management.
• Experience delivering enhancements or projects through requirements, functional design, configuration, testing, deployment, and post-go-live support.
• Experience troubleshooting complex SAP SD issues and identifying root causes across configuration, master data, custom development, and interfaces.
• Experience with customer/business partner data, customer-material information records, partner functions, material sales data, condition records, and other master data supporting Order-to-Billing.
• Experience documenting functional requirements and preparing specifications for technical development.
• Ability to work independently, manage competing priorities, and take ownership through completion.
• Strong written and verbal communication skills and the ability to collaborate with business users, SAP functional teams, developers, integration teams, and third-party providers.
• Hands-on experience with both SAP ECC and SAP S/4HANA is strongly preferred.
• Working knowledge of relevant SAP GUI transaction codes and SAP Fiori applications is preferred.
• Experience with classic ECC rebate processing and SAP S/4HANA Condition Contract Management is preferred.
• Experience with standard ATP and S/4HANA advanced ATP functionality is preferred.
• Familiarity with EDI documents such as 850, 855, and 810, including ECC IDOC processing, S/4HANA event-based API integration, and interface-failure resolution, is preferred.
• Knowledge of integration points between SAP SD and FI, MM, warehouse, logistics, planning, and external customer systems is preferred.
• SAP certification in Sales and Distribution or S/4HANA Sales is preferred but not required.
• Competencies Desired:
• Execution orientation: personally performs analysis, configuration, testing, troubleshooting, and documentation.
• Strong SAP SD fundamentals and end-to-end Order-to-Billing process understanding.
• Functional depth and structured root-cause analysis.
• Sound solution judgment, including the ability to distinguish among configuration, master data, development, training, and process solutions.
• Effective collaboration with ABAP, integration, security, basis, data, reporting, and business teams.
• Testing discipline and attention to downstream and regression impacts.
• Ownership, accountability, and clear communication of status, risks, and dependencies.
• Continuous-improvement mindset focused on standardization, reliability, controls, and reduction of recurring incidents.

Working Conditions / Physical Requirements / Travel Requirements:

• Remote work environment.
• Ability to remain in a stationary position and use standard computer equipment for extended periods.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Travel requirement: 10–15%, with additional travel as needed for key project milestones.
• Participation in after-hours Level 3 escalation support and on-call coverage for critical batch processing may be required.

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:

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