Business Process Analyst

Position OverviewWe are seeking a Business Process Analyst to evaluate and improve how work moves through a large task-management environment at the National Guard Bureau (NGB). This role documents workflows, identifies process gaps, and recommends improvements to keep tasking efficient as volume and requirements evolve.ResponsibilitiesAnalyze workflows and task-management system interfaces to identify inefficiencies and recommend process controls and business rulesDevelop and maintain standard operating procedures, business rules, and data-collection methodologies to standardize recurring processesServe as a subject-matter expert supporting development and revision of formal SOP and business-rules documents, including leading or supporting related working groupsProvide procedural guidance to staff on meeting deadlines and facilitate recurring coordination meetings on system and process improvementsPerform quality-control review of requests and approvals against established leadership controlsMaintain continuity standards and business rules so processes remain consistent and trainable through staff turnoverBuild and maintain electronic recordkeeping functionality for the agency's tasking/records system, including managing regular backupsMaintain electronic data and records in compliance with applicable records-management regulations, and manage email records and associated metadataProvide archiving and data-management guidance to leadership, and maintain a knowledge library of best practices, lessons learned, and performance benchmarksManage and improve collaboration-site content and support knowledge-management capabilitiesTrack, analyze, and summarize legislative, hearing, and audit activity, providing impact summaries to inform senior leadership decisionsResearch and develop proposed solutions and alternatives for sensitive or complex organizational issues, including original research where no established precedent existsConsolidate recurring status reports, task trackers, and key initiative updates for distribution across the organizationRequired QualificationsActive Secret clearance; #qinetiqclearedjobBachelor's degree5+ years of experience in workflow analysis, business process improvement, organizational assessments, knowledge management, performance measurement, and operational effectivenessLean Six Sigma Green Belt certification (minimum)ACKMP certificationStrong oral and written communication skillsPreferred QualificationsDegree in Business Administration/Management, Public Administration, Information Science, or ManagementExperience interfacing with senior military and civilian officials, including familiarity with protocolPay TransparencyThe salary range for this role is $80,000 - $95,000USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Company EEO StatementIf because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io Opt. 1 and let us know the nature of your request and contact information.QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. QinetiQ US