Director of Quality

Quality Management System Manager

Under administrative direction, manages the Quality and Inspection Departments to assure that the Quality Management System provides direction such that all processes performed by its vendors follow established procedures which will produce parts, assemblies, and documentation packages meeting customer, industry, and regulatory requirements, and perform other related duties as assigned.

Reports to:

Chief Operations Officer

Examples of Duties and Responsibilities:

Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, identifying and resolving problems, completing audits, determining system improvements, and implementing change;

- Meets quality assurance financial objectives by estimating requirements, preparing an annual budget, and scheduling expenditures;

- Validates quality processes by establishing product specifications and quality attributes, measuring production, documenting evidence, determining operational and performance qualification, writing and updating quality assurance procedures.

- Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits, investigating customer complaints, collaborating with other members of management to develop new product and engineering designs, and following manufacturing and training methods;

- Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations;

- Updates job knowledge by studying trends in and developments in quality management;

- Participates in educational opportunities, reads professional publications, maintains personal networks, and participates in professional organization/s;

- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests;

- Explores opportunities to add value to job accomplishments;

- Continues the education of the inspection group, as well as investigating and implementing more effective and efficient measuring equipment;

- Understands customer needs and requirements to develop effective quality control processes that are appropriate to each product type;

- Sets requirements for raw material or intermediate products for suppliers and monitor their compliance;

- Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.

QUALIFICATIONS GUIDELINES:

Bachelor's Degree, ASQ certification, or equivalent experience in all areas of quality practices related to manufacturing, including metallurgy, reliability, statistical process control, inspection techniques, and contract interpretation. 8-10 years' experience in a managerial or supervisory capacity with knowledge of continuous improvement systems (ISO 9001:2015, etc.). Computer literate, with ability to develop reports and spreadsheets as needed.

Knowledge/Skills/Abilities:

- Possesses broad knowledge of foundry, machine shop, assembly, and inspection practices and techniques;

- Ability to plan, administer, and evaluate operations with solid project management and leadership skills;

- Ability to work cooperatively with others;

- Ability to communicate effectively, both orally and in writing;

- Ability to analyze quality control needs, goals and standards in the context of production and operational requirements;

- Possesses application knowledge of common manufacturing specifications, including commercial, military, and aerospace standards; and

- Excellent organizational and leadership abilities, including the development, growth, and management of teams.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.