Revenue Cycle Director, Hybrid, Patient Financial Services

Support CenterIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.Adventist HealthCare seeks to hire an experienced Revenue Cycle Director for our Patient Financial Services Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.As a Revenue Cycle Director, you will: • Oversight for Back Office revenue cycle functions-A/R management, Cash Posting, and Claims Submission• Develop and implement strategies to optimize revenue cycle processes and improve cash flow.• Responsible for monitoring revenue cycle metrics, including gross and net collection rates, denial rates, A/R days, and bad debt, to ensure that department goals are met or exceeded.• Develop strategies to accelerate cash collections and reduce write-offs.• Act as a liaison between the back-office team and other revenue cycle areas to address cross-functional challenges and enhance patient financial experience.• Establish and monitor operational processes and workflows to streamline to enhance efficiency and productivity. Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence.• Identify skill gaps within the team and develop strategies for filling those gaps. • Support employee development through training, mentoring, and coaching.• Identify high-potential employees and create succession plans.• Effective project management skills to successful execute and close on Revenue Cycle projects for the back-office.• Experience with and strong knowledge of insurance landscape, including reimbursement policies.• Have solid analytical skills, be able to translate complex data into clear action and can communicate it to junior and senior levels of the organization. Advanced Excel Sheets skills preferred.• Possess strong written and oral communication skills.• Be detailed-oriented, organized, and takes pride in the quality of their work.• Have problem-solving skills and ability to make timely decisions.• Promote AHC values; overall teamwork and a positive work environment• Lead multi-disciplined teams to integrate their solutions & services.• Build & maintain relationships with key stakeholders covering a range of business sectors.• Provide insights to enhance delivery models & outcomes that meet their entity needs.• Collaborate with implementation & development teams to enhance service delivery.• Ensure legal compliance and regulatory compliance of local Revenue Cycle processes at the entity.• Attend and participate in committees and task forces as assigned.• Other duties as assignedQualifications include:• Bachelor’s Degree required, business or healthcare management preferred• A minimum of 10 years’ experience in healthcare revenue cycle management.• PC skills in a Windows environment are required.• Knowledge and utilization of desktop applications including Word and Excel is essential.• Ability to initiate and follow through on projects and work independently with minimal supervision required. • Has ability to impact in excess of $200M in A/R• Oversight of staff of approximately 50 FTE’sWork Schedule:Employment Type: Full-time Hours per Week: 40 hrs/weekTypical Daily Schedule: This is a hybrid, Monday through Friday day-shift position, with three days onsite and two days remoteShift Type: Day Weekend Requirements: NoneHoliday Requirements: Required/Follow company holiday calendarOn-Call: NoShift Differential Eligible: NoPay Range:$127,850.69 - $191,776.04If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)At Adventist HealthCare our job is to care for you.We do this by offering:Work life balance through nonrotating shiftsRecognition and rewards for professional expertiseFree Employee parkingMedical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hireEmployer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)Paid Time OffEmployer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insuranceSubsidized childcare at participating childcare centersTuition ReimbursementEmployee Assistance Program (EAP) supportAs a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.Join the Adventist HealthCare team today, apply now to be considered!COVID-19 VaccinationAdventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.Tobacco and Drug StatementTobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).Equal Employment OpportunityAdventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.SummaryLocation: Gaithersburg, MDType: Full time