Correctional Case Manager -Piedmont Correctional Institution

COO - OPS - Institutions Operations

Correctional Case Manager (S)

Position Number: 60073373

Grade: NC07

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws.

This is a position at Piedmont Correctional Institution located in Salisbury, N.C. (Rowan County), which is a Medium male prison facility housing 800 inmates. Reporting to the Correctional Programs Supervisor, this position will carry a caseload of male medium custody level offenders which involves supportive counseling, answering and following up on questions and problems, and making recommendations to the classification committee. Job responsibilities include, but are not limited to, the following:

• Case Management and Documentation
• Classification and Program Management
• Reentry and Transition Planning
• Audit and Compliance Activities
• Communication and Collaboration
• Quality Assurance and Record Management
• Performance Measures for ACA Compliance

Salary Range: $37,377 - $65,408 Salary Grade: NC07

This job posting will close at 11:59 pm, the night before the end date listed above.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of supportive counseling techniques.

Necessary Special Qualifications:

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

To be considered for a Correctional Case Manager position, ALL applicants must :

• Meet Criminal Justice Standards requirements (12 NCAC 09G.0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver's license

This position is designated as "Mandatory" and must report or stay over during adverse weather events.

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

The NCDAC must adhere to the US Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NCDAC: PREA Hiring and Promotion Prohibitions

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate's degree in criminal justice, Human Services, Recreation or a related field from an appropriately accredited institution; High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction or an equivalent combination of training and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Kathy Williams Fox

Email: View email address on click.appcast.io