Sales assistant

Order Fulfillment Specialist Process orders, including data entry, order printing, creating packing slips, invoices, and shipping labels. Process inbound and outbound shipments, entering products into inventory and placing them into the correct bin locations. Assist with maintaining inventory stock levels. Coordinate returns and repairs for customers. Pick and pack orders while maintaining order accuracy. Self‑motivated and eager to learn. Clear, professional, and informative communication style. Detail‑oriented and accountable for results. Able to take initiative. Comfortable working in both office and warehouse environments. Sense of urgency. Multilingual (Spanish or Mandarin) – a plus. PC & Mac experience with knowledge of Excel and QuickBooks (preferred). Job Type: Full-time Client Success Representative Partner with clients to effectively resolve issues through phone, chat, email, social media, and other communication channels. Become a brand representative by developing and demonstrating product knowledge to our retail and wholesale clients. Provide support and guidance in a B2B/B2C multi‑level environment. Collaborate with various teams to resolve customer support concerns and celebrate accomplishments. Show composure, resilience, and flexibility as client needs evolve and change. Communicate strategic, customized solutions that help clients grow their businesses. Multilingual and fluent in Spanish or Mandarin. Completed or pursuing a degree in fashion merchandising, communications, business, or e‑commerce. Knowledge of using HubSpot as a CRM tool. 2 years of inbound/outbound customer service experience. PC & Mac experience with knowledge of Excel and QuickBooks. Job Type: Full-time IT Support Technician Provide support to external users on our e‑commerce platforms. Maintain ZENZII’s network infrastructure, including LAN, WAN, Wi‑Fi, firewall, and other systems. Perform quality assurance and maintenance on all platforms, including uploads, user account maintenance, and back‑end settings. Assist with creating data reports for the management team. Self‑motivated and eager to learn. Clear, professional, and informative communication style. Enjoy problem‑solving in a fast‑paced environment. Detail‑oriented and accountable for results. Take initiative to help the company grow. Proficient in MS Office tools. Multilingual and fluent in Spanish or Mandarin. Basic coding experience (HTML, CSS, Java). Pursuing a degree in IT, CS, Networking, or Web development. Proficient in PC & Mac OS. Job Type: Full-time Social Specialist Develop strategy for social media channels including Facebook, Instagram, and YouTube. Create, source, and plan timely content that engages current followers while reaching new target customers, including managing affiliate programs and influencers. Work with marketing and content teams to build and maintain a comprehensive content calendar aligned with brand voice and company initiatives. Moderate all user‑generated content and create opportunities for dialogue with customers across channels. Track content performance, report regularly, and make informed changes to strategy. Stay ahead of the latest trends and tools to evolve social strategy. 3–5 years of hands‑on social media experience. Bachelor’s degree in marketing or a related field. Demonstrated ability in amplifying brand voice to drive growth, specifically with Facebook. Experience managing influencer and affiliate programs. Familiarity with e‑commerce platforms like Shopify (plus). Working knowledge of CommentSold, liveselling, and video editing (plus). Must have writing samples. Job Type: Full-time Product Photographer Staging, shooting, and post‑production of product images. Use studio lighting, color balance, exposure, and composition following the ZENZII style guide. Ensure consistency of images and meet brand standards for quick web‑ready editing. Maintain and manage image files and equipment, keeping the studio clean and ready for use. Execute creative concepts provided by the Marketing team. Perform other tasks as required by management. Enrolled in a photography or visual communication program (required). Degree in photography or visual communication (preferred). Three years of studio product photography (preferred). Knowledge of product staging and lighting. Keen eye for detail and fashion sense. Proficiency in photo/image editing software (Photoshop, Lightroom, Capture1). Collaborative by nature; can work independently with minimal directions. Experience in fashion or jewelry product photography (preferred). Multilingual and fluent in Spanish or Mandarin (plus). Knowledge of Canon cameras/software. Proficiency with PC and Mac OS environments. Experience with image file preparation and asset management. Must provide a portfolio of relevant sample photography. Health insurance (medical, 75% employer paid). Dental and vision, 100% employer paid. Paid Time Off (PTO) accrued bi‑weekly. Paid Holidays. A SIMPLE IRA with a 3% employer match program. Employee Referral Program. Employee Discount. Job Type: Full-time AP/AR Clerk Prepare and distribute customer invoices. Record and process incoming customer payments and company invoices in compliance with financial standards and policies. Perform daily financial transactions, including verifying, classifying, posting, adjusting, and recording accounts receivable and accounts payable data. Reconcile AR/AP ledgers to ensure accuracy. Verify discrepancies and resolve billing and payables issues. Create invoice reminders and communicate with customers on past‑due invoices. Prepare AR/AP reports for management. Build relationships with customers and vendors and provide exceptional customer service. Basic understanding of accounting principles. Familiarity with QuickBooks (required). High school diploma or GED (required). 2–3 years of experience as an Accounts Receivable or Accounts Payable clerk, bookkeeper, or office manager. Proficient with MS Office. Multilingual and fluent in Spanish or Mandarin (plus). Job Type: Full-time Sales Assistant Drive customer growth by cold calling prospects and scheduling appointments for Account Executives. Assist Account Executives with customer follow‑ups by phone and email. Leverage company tools and technologies and third‑party platforms to communicate with customers and prospects. Maintain accurate account data in HubSpot. Manage and maintain sales communication through social media outlets (Facebook, Instagram, TikTok, etc.). Participate in social selling events and appointments. Become an expert on ZENZII’s brand and products. Deliver exceptional service to customers and prospects at every interaction. Associate’s or bachelor’s degree in business, communications, marketing, fashion merchandising, or related field. 1–2 years of experience in a sales support, inside sales, or similar role. Proficient in Microsoft Office. Experience with HubSpot. Understanding of sales strategies and customer journeys. Fluency in Spanish or Mandarin (plus). Problem‑solver with strong organizational skills and exceptional attention to detail. Excellent verbal and written communication skills. Team player who works collaboratively to achieve goals. Adaptable, self‑starter with a go‑getter attitude. Health insurance (medical, 70% employer paid). Dental and vision, 100% employer paid. Paid Time Off (PTO) accrued bi‑weekly. Paid holidays. A SIMPLE IRA with a 3% employer match program. Employee Referral Program. Employee Discount. Job Type: Full-time Marketing Coordinator Support the development, implementation, and execution of marketing strategies and brand messaging across all platforms and channels. Assist in digital marketing efforts of B2C and B2B service lines to generate demand for ZENZII’s products. Assist in the development and maintenance of digital assets, including websites, emails, social media, advertising, and campaigns. Publish daily content (captions, images, video) that builds meaningful connections and communities across channels. Collaborate with marketing, sales, and data analytics departments to manage the monthly editorial calendar and syndication schedules. Moderate all user‑generated content and assist with market research including consumer and industry trends. Assist with brand outreach and communications with influencers, key boutiques, and department stores. Develop out‑of‑the‑box strategies for expanding brand awareness and customer base. Collaborate with cross‑functional teams, including external consultants and vendors. Perform other tasks as required by management. Bachelor’s degree in marketing or a related field. Fashion, retail, or e‑commerce digital marketing experience (preferred). Knowledge of current social media platforms, tools, and best practices. Understanding of e‑commerce strategies and customer journeys. Collaborative by nature; can work independently with minimal directions and own initiatives. Highly motivated with the ability to multitask in a fast‑paced environment. Nimble to change and open to direction when needed. Bonus: familiarity with Instagram, Facebook, Twitter, LinkedIn, Pinterest, TikTok, CommentSold, YouTube. Problem‑solver with strong analytical skills. Entrepreneurial spirit with a self‑less attitude. Familiarity with e‑commerce platforms (Magento, Shopify) (plus). Working knowledge of HTML, CSS, and JavaScript development and constraints (plus). Ability to manage simultaneous projects and deliverables. Health insurance (medical, 75% employer paid). Dental and vision, 100% employer paid. Paid Time Off (PTO) accrued bi‑weekly. Paid holidays. A SIMPLE IRA with a 3% employer match program. Employee Referral Program. Employee Discount. Computer work in an office environment. Able to lift 15 lbs. Job Type: Full-time #J-18808-Ljbffr