HR Services Specialist

Role Overview The HR Services Specialist is an advanced support role responsible for executing medium complexity HR transactions and resolving Tier 2 cases using established processes and playbooks. This role operates with a degree of independence within established SOPs, managing moderately complex and multi-step HR cases across services. What You Will Do Manage and resolve moderately complex and multi-step HR cases across systems, ensuring accurate and timely outcomes in accordance with established policies and procedures. Serve as an escalation point for Tier 1, providing guidance and support on non-standard inquiries and case handling. Why It Might Be a Fit This role requires strong experience with HR systems such as Workday and ServiceNow, as well as experience handling employee lifecycle transactions. The ideal candidate will have a strong attention to detail, ability to manage cross‑functional workflows, and analytical and structured problem‑solving skills. Requirements Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) 2–4 years of experience in HR operations, shared services, or employee lifecycle administration Strong experience with HR systems such as Workday and ServiceNow Experience handling employee lifecycle transactions preferred Benefits Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work CertifiedTM across the globe #J-18808-Ljbffr CrowdStrike