Director of E-commerce

Job Description Position Summary : The Director of E-commerce will play a pivotal role in shaping the future of Calbee America’s digital growth, leading the strategy and execution across marketplaces and e-commerce channels. This role is the single accountable owner of e-commerce performance, driving marketplace excellence, digital shelf quality, and scalable growth across all digital commerce channels. As we build toward the next phase of expansion, this leader will define how Calbee shows up across every e-commerce touchpoint, establishing best-in-class capabilities and setting the foundation for long-term, sustainable digital growth. Marketplace & E-Commerce Performance Marketplace Ownership : Total P&L and performance ownership of Amazon and other pure play ecommerce marketplaces, focusing on conversion, content quality, and brand presentation. Operational Execution : Partner closely with Sales and Supply Chain to ensure strong execution, high in-stock levels, and seamless fulfillment across priority SKUs. Metric Optimization : Drive continuous improvements in key digital metrics, including conversion rate, share of search, and ratings/reviews. Channel Expansion : Identify and validate emerging e-commerce channels (i.e. TikTok shop, DTC), defining the operating models and unit economics required for successful entry. Channel Health : Ensure the “digital shelf” is best-in-class, maintaining high standards for PDPs, product names, product data, imagery, and customer experience. Agency & Performance Management Execution : Manage external agencies and contractors focused on marketplace operations to ensure accountability and high-quality delivery. Benchmarks : Establish clear performance benchmarks for all e-commerce channels to drive long-term growth. Analytical Ability Communication Proactivity Strategic Required Qualifications & Skills Experience : 10+ years in digital and e-commerce roles, ideally within CPG or high-growth consumer brands. Marketplace Expertise : A proven track record of building and scaling e-commerce capabilities, specifically within the Amazon ecosystem. Strategy : Experience leading end-to-end e-commerce strategy, from initial marketplace setup to mature performance execution. Demonstrated ability to lead and influence cross‑functional and leadership teams Northern California, hybrid role (2-3 days per week onsite at our Fairfield, CA office). Open to remote. Calbee North America is an equal opportunity employer dedicated to a policy of non‑discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status. #J-18808-Ljbffr