Field Application Engineer I

Field Application Engineer I (FAE I)

As a Field Application Engineer I (FAE I) at LMI Technologies, you will be a crucial technical expert and customer advocate in the factory automation and machine vision space. Based out of our Royal Oak location, you will champion our cutting-edge sensor products, ensuring seamless integration and exceeding customer expectations. This role demands a dynamic individual with a strong engineering background, exceptional communication skills, and a genuine passion for solving technical challenges. At LMI, we take pride in delivering market-leading product support, and you will be the face of that commitment.

Responsibilities:

• Sample Testing & Feasibility: Generate technical sample test reports based on critical evaluation of customer parts using LMI's line of sensors.
• Lab Validation & R&D Support: Reproduce and validate customer issues in the lab environment to provide structured technical feedback to R&D and engineering teams.
• Demos & Customer Training: Provide technical product demonstrations and hands-on training to existing and prospective customers on LMI's premises or at customer sites.
• Technical Content Creation: Support technical marketing and sales initiatives by authoring knowledge base articles, application notes, and generating video content.
• Software & Hardware Customization: Create software scripts/tools for testing, evaluation, and demonstration purposes, and assist in assembling hardware setups needed by the sales team.
• Tradeshow Demos: Develop creative and engaging product demonstration setups for industry tradeshows and customer workshops.
• Product Mastery: Continuous learning to become proficient in the operation, characteristics, and performance of all LMI sensor products and integrated industrial automation environments.
• Customer Voice: Continually gather and communicate feedback on how LMI's products and services can be enhanced to elevate the overall customer experience.

Education and Qualifications:

• Bachelor of Science in Computer Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, Mechatronics, or equivalent from an accredited university.
• 2-4 years of experience in the high-technology, factory automation, robotics, or machine vision industry (relevant co-op, internship, or university project experience is highly valued).
• Minimum 1 year of customer service, technical support, or client-facing project experience.
• Technical Aptitude:
• Software: Exposure to Python, C#, C++, Visual Studio, LabVIEW, or PLC programming.
• Mechanical: Experience with Autodesk Fusion or equivalent CAD design software.
• Electronics: Knowledge of basic electrical design, wiring, component setup, and basic troubleshooting.
• Mobility: A valid passport and willingness/ability to travel domestically and occasionally internationally as needed (approx. 2030% travel).
• Soft Skills:
• Solid interpersonal, verbal, and written communication skills.
• Self-motivated with a positive attitude and a results-oriented approach to problem-solving.
• Demonstrated ability to work independently as well as collaborate within cross-functional team environments.

Perks and Benefits:

• Location: Fully on-site at our technology hub in Royal Oak.
• Compensation: We offer competitive salary + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).
• Health Benefits: Your health and wellness are vital to the success of LMI Technologies, and our benefit plans provide an important foundation of stability to you and your family.
• Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
• Team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
• Please note that financial relocation assistance and immigration sponsorship are not available for this position.
• We are recognized as a "Great Place to Work" for 10 consecutive years!

Our Recruitment Process While we appreciate your interest in LMI Technologies very much, we may only be able to respond to candidates selected for further consideration. We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path (can vary by position):

• Talent Discovery (Human Resources): An initial screening call focused on your professional background, language and communication proficiency, and cultural alignment with the team as well as overview of role and company.
• Technical Assessment (if required).
• Role Fit (Hiring Manager): A deep dive into your experience, knowledge and skills as well as sharing of role expectations and team initiatives:
• 1st Round: General background and foundational knowledge in areas such as mathematics, image processing, and programming.
• 2nd Round: Problem solving skills and ability to apply knowledge to practical challenges.
• Cultural & Peer Alignment (Hiring Team & Stakeholders): A collaborative session with prospective colleagues and cross-functional partners to explore technical synergy, shared experiences, and the professional landscape at LMI Technologies.