General Manager

Job Description

Job Description

This role is designed to move you toward ownership of a real, profitable business in one of the most recession-resistant segments of the home service industry.

Crawlspace Medic is the leading franchise in the crawl space and basement repair space. We're growing, and we're looking for an operator-minded leader to open a local market — someone who thinks like a business owner because they intend to become one.

You've led teams, managed operations, and driven results. But you've hit a ceiling. You're executing someone else's vision and you know you're capable of more. You want skin in the game.

This role is for the leader who is done being managed and ready to build something that's actually theirs. You don't need capital on day one — you need the discipline, the drive, and the leadership track record to earn your way into ownership.

If you're looking for a job to collect a paycheck and follow a checklist, this isn't it. If you're looking for a vehicle to build something meaningful under a proven system — with a clear path to owning it — keep reading.

As General Manager, you will run the day-to-day operations of a Crawlspace Medic franchise location — accountable for the full business: people, performance, and profit. You'll operate within a proven playbook, but you'll own the outcomes.

Your responsibilities include:

• Setting and executing local growth strategy
• Building, developing, and retaining a high-performing field team
• Owning P&L performance, KPIs, and unit economics
• Holding people to clear standards
• Driving system-based execution with consistency and discipline
• Representing the Crawlspace Medic brand with integrity in your market

This role is structured with a specific outcome in mind: you operate the business, grow it, and buy into ownership. An investor funds the franchise. You run it. As the business performs, you have the opportunity to buy out your investor and become the franchisee. This is the model — and we have 35 operational units to prove it.

Requirements

An A-Player in this role has:

• A demonstrated track record of leading teams to measurable outcomes in a process-driven, labor-intensive environment
• Experience building or enforcing standard operating procedures — not just following them when convenient
• A proven ability to recruit, develop, and retain strong people
• The discipline to have hard conversations early, not late
• An understanding of sales, marketing, and capacity planning at the unit level
• A history of driving growth in key performance metrics
• Comfort being held fully accountable for results
• Openness to feedback and a hunger for improvement over validation
• The grit to operate under pressure without losing focus
• MUST APPRECIATE A BLUE COLLAR PROFESSIONAL ATMOSPHERE. Our culture and business is built “in the dirt”.
• Physical activities (in addition to standard work activities) of this position include: Crawling - hands and knees, belly (army) crawling, maneuvering in tight spaces, working in dark spaces, handling light hand tools, as necessary.

The mindset gap we most often see: candidates who are excellent at executing within a tightly managed corporate structure but have never had to build anything — recruit their own team, set their own culture, or be the last line of accountability. This role requires the latter. If your instinct is to wait for direction, this will be a hard transition. If your instinct is to find a way, you'll thrive here.

Benefits

• Full-time W-2, salary exempt
• Performance-based compensation: base salary + profit sharing (no cap)
• Company vehicle
• 2 weeks PTO
• On-the-job training, development, and leadership transformation

A-Player General Managers should expect to make the following:

• Year 1 = $85k
• Year 2 = $100-110k
• Year 3 = $125 - $135k

Qualified candidates will complete a brief application, a job fit assessment, and a short recorded interview before advancing to an in-depth conversation. We move deliberately because we're looking for a specific kind of person.

If you're an A-Player who wants to build something real, measurable, and ultimately yours, apply now.