PARCS Technical Support Engineer (Field & Remote)
WPS Parking
WPS USA Corp is seeking a Product Support Specialist to serve customers nationwide from Eldersburg, Maryland. You will be the technical point of contact for operators, partners and technicians, resolving issues by phone, video and remote sessions, with occasional on-site support. Reporting to the Operations Manager and Service Coordinator, you will troubleshoot PARCS across software, network and hardware, guide field repairs, supervise ticket progress and participate in an on-call rotation. #J-18808-Ljbffr
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