Field Service Engineer
Kemin Health
Service Engineer
Kemin Application Solutions is seeking a Service Engineer to join our team! This team is responsible for the design, maintenance, and support of the product application systems and services we provide to our customers. The Service Engineer will perform routine equipment checks at customer sites, including pump calibrations, minor system repairs, and nozzle inspections and cleaning. This role requires travel to customer locations, primarily pet food and rendering facilities, and may involve additional service calls as needed.
The ideal candidate will have experience in engineering or maintenance, with a strong understanding of pipe-fitting, plumbing, and either electrical or construction engineering.
This position is a remote role and can be located anywhere within the continental United States. Travel is required up to 75% of the time, primarily Monday through Friday, with occasional weekend work. Travel demands may vary seasonally. The ideal candidate must be located near an airport.
Join the Kemin Team and Transform Lives! We are a privately held, family-owned-and-operated global biotechnology company driven by curiosity and committed to transforming the quality of life for people, pets, and the planet.
We create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet's natural resources, and protect the global food supply chain for generations to come.
We supply over 500 specialty ingredients for various industries, including human and animal health and nutrition, pet food, aquaculture, nutraceutical, food technologies, crop technologies, textiles, biofuels, and animal vaccines.
We employ 3,500 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, Egypt, India, Italy, San Marino, Singapore, South Africa, and the United States.
As a valued member of our team, you'll enjoy a comprehensive benefits package designed to support your financial, physical, and professional well-being:
- Competitive Financial Package: Enjoy a rewarding salary, uncapped bonus opportunities, a 401k match program, and generous paid vacation and holidays.
- Health and Wellness Support: Stay fit and healthy with our fitness reimbursement for the whole family, access to an on-site fitness center, a restaurant offering seasonal fresh food options, and free fresh fruit in break areas.
- Career Development and Advancement: Unlock your potential with opportunities for growth and development throughout your entire career.
- Continued Learning Opportunities: Grow your skills with our in-house learning platforms, offering thousands of training resources both live and online, and take advantage of tuition reimbursement for external post-secondary pursuits.
- Service Opportunities: Make a positive impact with paid time off for service, partnerships with The World Food Programme and Habitat for Humanity, and local community initiatives.
Responsibilities
- Responsible for all aspects of equipment service including calibration.
- Troubleshoot and repair existing application systems at customer locations.
- Responsible for maintaining site documentation and reports.
- Foster a positive team environment and assist coworkers as required.
- May assist in assembly, integration, or installation of application equipment at customer sites across North America.
- Attend local exhibitions, seminars, training and workshops.
- Assist in development of new applications systems.
- Foster strong, professional relationships with customers to ensure effective communication and service.
- Provide day to day support to customers, sales team and KAS engineers.
Qualifications
- Education and Experience: Bachelor's degree in Engineering or Industrial Technology with 0-3 years of related experience in maintenance or a technician-related role.
- Pet food or rendering experience is preferred.
- Experience with pipe-fitting, plumbing, electrical or construction engineering highly preferred.
- Capability to learn and understand electrical and communication systems.
- Familiarity or understanding of PLC's and automation system is preferred.
- Ability to work independently or in a structured team.
- Strong organizational skills with attention to detail.
- Ability to work in a fast paced, high-pressure environment.
- Excellent analytical and decision-making skills.
- Effective oral and written communication skills.
- Quality minded.
- Travel 75%, primarily domestic but could include international
- The successful candidate will be hired at a level commensurate with their skills, experience, and qualifications.
We are an equal opportunity employer. We consider all qualified applicants without regard to race, color, creed/religion, national origin, ancestry, citizenship or immigration status (where applicable), sex, sexual orientation, gender identity or expression, pregnancy/childbirth/breastfeeding or related conditions, age (40+), disability (including the use of a service animal), genetic information, marital status, familial or caregiver status, military or veteran status, status as a victim of domestic violence, reproductive health decision‑making, and any other status protected by applicable federal, state, or local law. We also prohibit retaliation for raising concerns or participating in an EEO process. Applicants who need a reasonable accommodation to apply or interview can email View email address on click.appcast.io.
A post-offer background check and drug screen is required. Additional pre-employment requirements may be necessary based on position.
Kemin is a drug-free and tobacco-free campus.
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