Quality Manager

Quality ManagerOur customer is looking for a hands-on Quality Manager to lead their quality team and drive continuous improvement across manufacturing and distribution. In this role, you'll strengthen quality systems, reduce defects, lead corrective actions, and partner with operations to deliver reliable products and lasting solutions. What you'll do: Lead daily Quality Department operations across manufacturing and distribution Drive corrective actions, root cause analysis, and permanent solutions for quality issues Maintain and improve ISO 9001 compliance, audits, quality systems, and documentation Track key quality metrics including scrap, rework, PPM, KPIs, and cost of quality Partner with operations to improve processes, reduce non-conformances, and support new product development Coach, mentor, and develop team members while building a strong culture of quality Strong leadership, problem-solving, and decision-making skills Customer-focused mindset with a drive for continuous improvement Ability to develop talent, manage processes, and deliver resultsWhat you'll need: 7+ years of quality experience in a manufacturing environment, including supervision experience and leading a team Bachelor's degree in Engineering or a related field Experience with quality tools, SPC, ERP systems, audits, and problem-solving methods such as 5 Whys, 8D, or A3 Strong communication, project management, and cross-functional collaboration skills Lean Six Sigma or ASQ certification preferred Preferred: Master's degree in Business, Engineering, or a related field ASQ Certified Quality Manager or Certified Quality Engineer Experience with Oracle, advanced SPC, MES architecture, and aligning systems to operations needsReady to embark on an exciting career journey in the vibrant city of Grand Rapids, Michigan? Explore our latest job opportunities in this dynamic region that boasts a thriving job market and a welcoming community. Known as Beer City USA, Grand Rapids is home to an array of craft breweries, stunning art galleries like the Frederik Meijer Gardens & Sculpture Park, and impressive cultural attractions such as the Grand Rapids Ballet and the Grand Rapids Symphony. With its lively downtown area, renowned restaurants serving up local delicacies like pasties and Michigan cherry pie, and picturesque outdoor spaces like Millennium Park and John Ball Zoo, Grand Rapids offers a perfect blend of urban amenities and natural beauty for professionals looking to advance their careers in a charming and growing city. Dive into our job listings and discover the opportunities waiting for you in Grand Rapids!