Senior Voice & Contact Center Engineer
VENETIAN LAS VEGAS GAMING LLC
The Venetian Resort in Las Vegas seeks a Sr. Engineer – Voice and Call Center to own SME tasks for omnichannel and day-to-day Voice Services operations.
You will manage Genesys Cloud CX, SIP, SBCs, Avaya platforms, and the migration of legacy systems, providing analytics and cross‑functional collaboration with IT and operations teams.
Candidates must have advanced telecommunications experience, strong English communication, and the ability to work varied shifts including nights and weekends.
#J-18808-LjbffrVacancy posted 8 hours ago
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