IT Customer Support Analyst I
CoxHealth
Facility West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department 1709 IT Service Desk Scheduled Weekly Hours 40 Hours 8am to 4:30 pm Work Shift Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here:Benefits | CoxHealth Job Description The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents. Education: Preferred: Associate's degree in Computer Science, Information Technology Experience: Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills: Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications. Skills: Strong communication skills, empathy, and patience to effectively assist end users with technical issues. Skills: Ability to diagnose and resolve simple technical problems such as password resets and basic software issues. Skills: Ability to effectively document support request and solutions for future reference. Licensure/Certification/Registration: N/A #J-18808-Ljbffr CoxHealth
- The IT Support Analyst I will help end-users resolve issues with computer hardware or software. The position responds to user inquiries, troubleshoot... ...access specific information as and when required. Client & Customer Management (Internal): Help manage internal clients by...SuggestedWork at officeLocal areaFlexible hours
- ...Onsite | Springfield, MO Who We’re Hiring Capstone IT is working with our client to hire a team of IT Support Analysts to be the first point of contact for issues... ...roles, we are only seeking those with 1-5 years of Customer Support, IT Help Desk, Desktop Support...SuggestedFull timeContract workLocal areaWeekday work
- ...Lab Support Technician (Phlebotomy) I – Full TimeAre you passionate about patient care, committed to excellence, and looking for an opportunity... ...specimen collection, laboratory processing, and exceptional customer service.As an essential member of the provider care team, you'...SuggestedFull timePart timeWeekend work
Mercy
Springfield, MO4 days ago $61.6k - $68k
...of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a... ...mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an... ...action and quick resolution of user IT issues to minimize downtime. These IT issues...SuggestedTemporary workWork at officeLocal areaImmediate startRemote workNight shift$73k
...excited to: Be a technical expert for our valued commercial customers by engaging in continuous learning and professional growth, and... ...vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. ~401K match up, educational and...SuggestedHourly payFor contractorsInternshipWork at officeLocal areaRemote workWork from homeRelocation- ...outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair... ...to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in...WorldwideLong distanceNight shift
Worldwide TechServices
Springfield, MO1 day ago - ...instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while... ...specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs #J-18808-Ljbffr...Work experience placement
CSL
Springfield, MO4 days ago $24 per hour
...independently in their own homes and communities. Our technology supports that mission, and dependable overnight technical support helps... .... Experience in technical support, systems administration, IT infrastructure, electronics assembly, or soldering is helpful. Relevant...Hourly payFull timeFor contractorsWork at officeWork from homeMonday to FridayNight shiftWeekend workHearo Technologies
Springfield, MO7 hours ago- ...Desktop Support TechnicianJordan Valley Health (JVH) is a mission-driven organization dedicated... ...issues while delivering exceptional customer service.Key Responsibilities:Provide technical... ...devices.Maintain inventory records for IT equipment and technology assets.Document...Temporary workWork experience placementWork at officeFlexible hours
Jordan Valley Community Health Center
Springfield, MO11 hours ago - ...solutions, and we’re continuing to grow.We’re looking for a Technical Support Representative to join our team and become a trusted technical... ...solutions.Taking detailed and accurate notes to document customer interactions and troubleshooting steps.Verifying solutions by testing...Temporary work
Digital Monitoring Products
Springfield, MO1 day ago $73k - $108k
Join Media Innovation Corp as a mid-level Help Desk Technician and spend your days turning purpose-soaked requirements into systems that quietly do their job. Think $73,000 - $108,000, think hybrid hours, think 4 years of SaaS Administration turning into ownership you can...Flexible hours- ...electronic filing changes in decades while supporting critical tax reporting processes used by... ....As a Technical Application Support Analyst on the jhaFileSmart team, you will play... ...analyze IRS acknowledgements, and help customers successfully meet regulatory filing deadlines...Work at officeLocal areaRemote work
Jack Henry & Associates
Springfield, MO1 day ago - ...services and high-quality products to our customers. Our goal is to enhance efficiency in the... ...a highly motivated and skilled software support technician to join our team in Springfield... ...play a crucial role in supporting the IT Manager in overseeing daily business operations...
- ...solutions, and we’re continuing to grow.We’re looking for an experienced Technical Support Supervisor to lead our Technical Support team and help deliver the high level of service our customers have come to expect.In this role, you’ll be more than a supervisor—you’ll be a...Temporary work
Digital Monitoring Products
Springfield, MO4 days ago $17 per hour
...standards.Participate in ongoing professional sales training to enhance your skills.Qualifications:We're looking for individuals who have:Customer Service or Sales Call Center experience (a plus!)A friendly, outgoing, and upbeat attitudeExcellent communication skills and the...Hourly payCasual workMonday to FridayCapital Vacations
Springfield, MO2 days ago- ...Skills: Participate in ongoing sales training to boost your knowledge and confidence! Who We're Looking For: A Background in Customer Service or Sales: Experience is a bonus, but your positive attitude is what we value most! A Friendly and Outgoing Personality:...Hourly payCasual workShift work
$16 per hour
Outbound Sales Representative Get your foot in the door with an established family-first company where you can walk in on day 1 making WELL over minimum wage. We are a community call center that works with a premier vacation club to offer our sales people a great chance...Hourly payWeekly payMinimum wageFull timePart time- ...Virginia, United States Full time Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the... ...operations, technical services and national security solutions to customers around the world. Amentum has a workforce of approximately 57...Full timeContract workWork at officeImmediate startWork from homeHome office
$15 per hour
...our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative... ...+ uncapped commission 3 Weeks of paid training with continued support Health, dental, vision, and life insurance 401(k) with...Daily paidApprenticeshipLocal area$34.32k - $37.5k
...digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments...Work at officeLocal areaRemote workMonday to FridayShift workNight shiftWeekend work$18 - $25 per hour
...strategy promote the continued growth of our agency. Your diversified marketing shapes our brand's public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers' experience, and...Hourly payFor contractorsWork at officeWork from homeFlexible hours- ...Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is... ...treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve...Contract workShift workNight shiftDay shift
- Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives. Curia is a global... ...treatments to patients. We are on a mission to advance our customers’ therapies from curiosity to cure and ultimately to improve patients...Contract workShift workNight shiftDay shift
- ...Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems... ..., and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks...ApprenticeshipWorldwideShift work
US Navy
Springfield, MO23 hours ago $18 - $22 per hour
...Wonders of Wildlife National Museum & Aquarium as a Full-Time Life Support Systems Technician in Springfield, MO, where every day brings... ...Collaborate with a dedicated team of professionals in a fun, customer-focused environment that emphasizes high performance and a forward...Hourly payFull timeFlexible hours- ...Experience and Education Requirements Employers commonly require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be helpful, although some vacancies accept applicants without dispatch experience....Night shiftRotating shift
Public Safety Dispatch Network
Willard, MO10 days ago - ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
- ...join their dynamic team and contribute to delivering world-class customer service. As part of Amazon's mission to continually raise the... ...addressing their needs and inquiries via phone; Provide real-time support by resolving customer issues effectively, educating them on...Remote workFlexible hours
- ...computer functions Ability to work in a team environment Achieve mutually agreed upon marketing goals Courses on ethical and customer centered sales practices will be required Position may require irregular working hours If you are motivated to succeed and...Hourly payPart timeFor contractorsWork at officeFlexible hours
- Essential Duties and Responsibilities:The Facility Support Technician reports to the Facilities Manager and performs a variety of maintenance and custodial tasks in and around the corporate office building and manufacturing plant in the interest of maintaining a safe, clean...Full timeFor contractorsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Customer Support Analyst I. Be the first to apply!
- product support technician Springfield, MO
- technical solutions specialist Springfield, MO
- technical associate Springfield, MO
- help desk administrator Springfield, MO
- IT support technician Springfield, MO
- support technician Springfield, MO
- technical assistant Springfield, MO
- desktop support analyst Springfield, MO
- technical support associate Springfield, MO
- support analyst Springfield, MO