Customer Service Attendant Supervisor
AVI Foodsystems
AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor, Full-Time. This position is located in Fayetteville, NC. The schedule for this position is Monday-Friday, weekends as needed.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
- Assists in the training and development of team members.
- Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
- Reviews inventory and waste levels of accounts and makes recommendations.
- Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action monthly
- Completes monthly inventory action plans for team members
- Generate reports for management to ensure profitability at accounts.
- Verifies and signs off on timecards.
- Visits accounts and meets with account representatives.
- Leads and assists on projects assigned by the Operations Manager or Branch Manager
- Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
- Walks, bends, crouches, and climbs stairs.
- Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
- Performs other duties as specified by management.
- Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
- Recruits, trains and retains team members.
- Develop succession plans.
- Operates accounts within labor guidelines.
- Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
- Attend weekly staff meetings.
- Addresses customer inquiries/complaints within 24 hours.
- Following all safety requirements at accounts, which may include personal protection equipment such as hard
hats, safety glasses, ear protection, etc.
- A family culture and atmosphere
- Competitive compensation
- Health, dental, vision, and life insurance for full-time team members
- 401(k) with generous company match
- Paid vacations and holidays
- Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$40k - $65k
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