Dental Receptionist

Job Description Job Description We are seeking a Front Desk Coordinator who excels at multitasking and genuinely enjoys interacting with people
You will be responsible for managing the patient experience from the first phone call to the final checkout
Patient Concierge: Greet patients warmly, manage check-in/check-out, and maintain a smooth flow in the reception area
Scheduling: Manage the clinical calendar to ensure productive days and minimize gaps
Insurance & Billing: Verify dental insurance benefits, submit claims, and explain treatment plans/co-pays to patients
Communication: Answer multi-line phones, respond to emails, and follow up on missed appointments
Administration: Maintain accurate electronic patient records and assist with basic office organization