Overnight Receptionist

Job Description

Job Description

Overnight Receptionist

The Eliot at Catskill
Pay: $16.00–$18.00 per hour
Shift: Overnight / Full-Time
Location: Catskill, NY

Position Overview

The Eliot at Catskill is seeking a dependable, professional, and compassionate Overnight Receptionist to join our team. This position serves as an important point of contact during overnight hours and helps maintain a safe, welcoming, and organized environment for our residents, visitors, and staff.

The ideal candidate is reliable, calm under pressure, comfortable working independently, and committed to providing excellent customer service.

Responsibilities

• Staff the front desk throughout the overnight shift and provide a professional, welcoming presence.

• Greet and assist residents, visitors, vendors, and employees as needed.

• Answer incoming telephone calls and direct calls or messages appropriately.

• Monitor individuals entering and leaving the building in accordance with facility procedures.

• Maintain visitor logs, sign-in/sign-out records, and other required front-desk documentation.

• Respond appropriately to resident requests and contact the appropriate staff member when assistance is needed.

• Communicate urgent concerns or unusual activity to supervisors or designated staff.

• Assist with basic clerical duties, filing, documentation, and other administrative tasks during the overnight shift.

• Complete overnight reports and communicate important information to the incoming shift.

• Maintain confidentiality and professionalism when handling resident and facility information.

• Follow all facility safety, emergency, and security procedures.

• Keep the reception and front-desk area clean, organized, and professional.

• Perform other duties as assigned.

Qualifications

• High school diploma or GED preferred.

• Previous receptionist, front-desk, customer service, healthcare, residential facility, or security experience is a plus.

• Strong communication and interpersonal skills.

• Basic computer and telephone skills.

• Ability to maintain accurate written records.

• Ability to remain professional and composed during emergencies or challenging situations.

• Must be dependable and able to work independently with limited supervision.

• Must be able to work overnight hours, including weekends and holidays as scheduled.

Compensation

$16.00–$18.00 per hour , based on experience and qualifications.

What We're Looking For

We're looking for someone who understands that an overnight receptionist is more than someone who answers the phone. You are an important part of creating a safe, respectful, and welcoming environment for our residents.

If you are dependable, attentive, compassionate, and enjoy helping others, we encourage you to apply and become part of The Eliot at Catskill team .

The Eliot at Catskill is an Equal Opportunity Employer.