Assistant Manager
$17 - $18.75 per hourFunbox Bowie MD
Benefits:
Bonus based on performance
Company parties
Paid time off
Training & development
ABOUT FUNBOX
FUNBOX is the world’s largest bounce park — an immersive, screen-free experience designed to get kids moving, laughing, and connecting with their families. We operate high-energy, high-volume inflatable parks that prioritize safety, guest experience, and operational excellence.Visit funbox.com to learn more about the company or visit our instagram account instagram.com/funbox.
ABOUT THE ROLE
As an Assistant Manager at FUNBOX, you’ll support all park departments — front desk, park operations, parties, and marketing — while ensuring a safe, clean, and energetic guest experience. This is a leadership development role for high performers ready to take on full accountability during shifts and grow toward general management.
You’ll manage day-to-day execution, resolve operational challenges in real time, and foster a motivated and reliable team culture. As MOD (Manager on Duty), you’ll be entrusted with keyholder responsibilities, staff accountability, and ensuring guests leave with smiles on their faces.
RESPONSIBILITIES
● Serve as Manager on Duty (MOD) and lead by example on the floor
● Support daily operations across all departments and zones
● Coach frontline team members and leads on SOPs and service expectations
● Handle scheduling issues, breaks, and shift coverage
● Resolve guest concerns and process refunds or escalations when needed
● Ensure safety, cleanliness, and operational checklists are completed
● Communicate shift updates, wins, and feedback to the GM
● Support party execution, check-in flow, and monitor staffing levels
QUALIFICATIONS
● 2+ years of keyholder or supervisor experience in retail, events, food service, or entertainment
● Proven leadership abilities with a track record of accountability and initiative
● Strong interpersonal and organizational skills
● Ability to multi-task, de-escalate issues, and think ahead
● Familiar with POS systems and operational checklists
● Available to work nights, weekends, and holidays as needed
● Able to stand for extended periods and lift up to 20 lbs
WHAT WE OFFER
● $17–$18.75/hour depending on experience
● MOD bonuses based on shift performance
● Leadership development and career path to General Manager
● Paid training and advancement opportunities
● A fun, fast-paced team environment focused on impact and guest joy
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