PostalAnnex Customer Representative

Job Description

Job Description

POSTAL ANNEX is a well-established retail company specializing in a wide range of services, including Shipping, Packaging, Copy/Print/Scan, Mailing, U-Haul Truck Rental, Notary Services, Live Scan, Mail Sorting and world class customer service. We pride ourselves on providing exceptional customer service and convenient solutions for our customers' needs. We are currently seeking a dedicated and motivated Store Clerk to join our team.

As a Store Clerk at POSTAL ANNEX, you will play a crucial role in ensuring the smooth and efficient operation of our store. Your main responsibilities will include assisting customers with their inquiries and transactions, handling shipping and mailing services, managing inventory, and maintaining a clean and organized store space. Additionally, you will be responsible for promoting our services and products to customers, while ensuring their satisfaction and building long-term relationships.

Responsibilities

• Assist customers in a courteous and professional manner, providing information and guidance on our services and products.
• Process shipping and mailing transactions accurately and efficiently, adhering to company policies and procedures.
• Maintain a clean and organized store environment, including shelves, displays, and workstations.
• Handle incoming and outgoing mail, packages, and shipments, ensuring proper documentation and tracking.
• Perform basic clerical tasks, such as answering phone calls, responding to emails, and processing paperwork.
• Manage inventory and restock shelves as needed, ensuring accurate labeling and pricing of products.
• Collaborate with team members to achieve customer satisfaction and operational efficiency.
• Rental of U-Haul truck, Closing the rental, Cleaning the truck and organizing other rentail equipments.

Requirements

• Being a Notary Public/Willing to become one
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and knowledge of office equipment.
• Availability to work flexible shifts, including Saturdays.
• Must be reliable, responsible, and able to work well both independently and in a team environment.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Work Location: In person